Title Clerk - Manheim, United States - Utility Keystone Trailer Sales

Utility Keystone Trailer Sales
Utility Keystone Trailer Sales
Verified Company
Manheim, United States

3 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Our Values:


Faith:
Our foundation is faith. In everything we do, we do the right thing.

Service:
Our standard is service. Our customers receive uncommon service in every experience.

Family:
Our team is family. Everyone matters here, and this company matters to all of us.


Job Summary:


This position is responsible for processing trailer titles within respective state and agency guidelines in a timely and accurate manner to assure a high level of customer satisfaction.


Key Roles:


  • Receive/Record/Process Titles & MSO's
  • Support Sales Team
  • Manage Outstanding Titles
  • PENNDOT & Commercial lenders Process

Essential Duties:


  • Notary designation is preferred.
  • Accurately process all trailer titles, match the consignor checks daily to the title and invoice.
  • Answer customer inquiries or concerns in a professional, customer
- focused manner.

  • Open and accurately record incoming titles daily according to established procedures.
  • Troubleshooting and problem resolution specific to titles; discrepancies, power of attorney, etc.
  • Match sold titles with invoices; receive titles "As Is" not sold.
  • Perform checks on vehicle identification numbers (VIN).
  • Overnight titles via FedEx to customers.
  • Be the liaison between UKTS and PENNDOT.
  • Be a liaison between Used Sales Operations/Buyers.
  • Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles
  • Signs over titles for all wholesalers who have paid in full.
  • Handles customer inquiries regarding status of title, registration, or other documents.
  • Stay current with Pennsylvania title regulations.
  • Add stock numbers / create B.O.S. / Execution
  • Reconcile title report and secure missing titles

Required Skills/Abilities:


  • Always maintain a clean and organized work area
  • Adhere to all company policies, procedures, and standards
  • Display a professional and friendly attitude toward Company, Customers and Coworkers
  • Be trustworthy, confidential, and selfmotivated
  • Be a team player
  • Maintain a professional appearance
  • Maintain verbal and written communications as required
  • Continually seek professional and personal growth

Education and Experience:


  • Education
  • This position requires a high school diploma or equivalent and a minimum of one
- year office experience. Experience as a Title Clerk is preferred.


Physical Environments:


  • Noise levels are quiet to moderate at times.
  • Mostly office work but may occasionally require traveling.

Our Benefits:


  • Competitive Salary
  • Quarterly Profit Share
  • Performance Bonus (up to $400 monthly)
  • Paid Time off and 8 Paid Holidays
  • Medical, Dental & Vision Insurance
  • Matching 401K (Retirement Planning)
  • Company uniforms provided
  • Prescription safety glasses program
  • No weekends/offshift hours
  • 1st Shift: 5day work week, potential overtime
  • Great work culture, friendly, rewarding
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