Director of Employee Experience - Lewiston, United States - Bates College

Bates College

Verified Company

Lewiston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job no: 492842

Work type:
Staff Full Time - Full Year

Location:
Lewiston, ME

Categories:
Human Resources and Environmental Health and Safety

Title:
Director of Employee Experience

Position Purpose:

As a critical member of the Human Resources leadership team, the Director of Employee Experience plays a key role in enhancing the culture and climate of the college.

With support from various campus partners, the director is responsible for the development and implementation of strategies that elevate the overall employee experience
- working to build trust, improve communication, strengthen relationships and promote an environment of equity and inclusion across our community. Reporting to the Assistant Vice President (AVP) of Human Resources, this position directs and supports both the talent acquisition and employee relations functions across the institution, including recruitment, onboarding, engagement, training, performance management and HR policy development and compliance.

Job Duties:

Partners with leaders and colleagues across the college to foster a culture of equity and inclusion and promote inclusive policies and practices throughout the institution
Oversees the daily workflow of the department, providing guidance and support to the Employee Relations Specialist, Talent Acquisition Specialist, and HR Assistant
Works closely with other HR department directors to deliver the highest level of service to the Bates community, resolving problems quickly and effectively and providing timely, accurate and thorough responses to all employee and external customer inquiries
Reviews and approves compensation analyses and final salary offers in accordance with budgetary guidelines
Collaborates with the AVP of HR, the Employee Relations Specialist and other campus partners to develop and implement employee engagement programs and initiatives, including community events, climate surveys, focus groups and employee feedback sessions
Provides guidance and support to leaders in the creation, execution and evaluation of department action plans
Supports AVP of HR with faculty related employee relations cases
Assists the Employee Relations Specialist and advises department leaders on ADA accommodations, complex employee leaves, performance issues, behavioral concerns and disciplinary actions
Collaborates with the AVP of Civil Rights Compliance/Title IX Coordinator on issues regarding harassment or discrimination
Monitors and ensures compliance with federal, state, and local employment laws and regulations.
Engages with external agencies to improve talent pipelines, refine best practices and expand our recruiting network
Works with both the Employee Relations and Talent Acquisition Specialists to develop and deliver effective HRrelated training to staff and faculty
Provides guidance, support and resources to managers regarding performance management, including skills enhancement tools and professional development opportunities
Collaborates with leaders on organizational structure changes and workforce development strategies
Creates, reviews and modifies policies and practices to maintain compliance and address an everevolving work environment, including overseeing all Employee Handbook updates.
Facilitates professional development and training activities for HR staff.
Identifies priorities for the team, providing clarity, communicating expectations and evaluating results
Participates in HRrelated committees or working groups across campus
Reviews data from staff stay and exit interviews, sharing appropriate feedback with management, and working with the Talent Acquisition Specialist to develop effective retention strategies.
Performs other duties as required.

Minimum Qualifications:

Education

Experience
Seven to ten years of progressive experience in human resources including three to five years directly supervising HR staff.

Skills and Knowledge

Passion for supporting others at all levels, at times acting as a generalist while also having the ability to provide 1:1 highlevel coaching
Demonstrated commitment to practices in equity, inclusion, access and antiracism and to serving the needs of a culturally and educationally diverse and inclusive community
The ability to influence, lead change, and role model positive behaviors that drive performance
Must be flexible, willing to take initiative, and highly collaborative
Strong knowledge base of employment law, Title IX and Title VII
Focused attention to detail, execution of tasks, and accountability
Demonstrated ability to maintain multiple projects and seek assistance when priorities compete
Exceptional written, verbal, and empathetic communication skills with the ability to compose a variety of messages and reports
A strong commitment to bringing different perspectives to our work
Demonstrated technical competency including proficient use of Microsoft Word