Appointment Coordinator - Kentwood, United States - Fox Hyundai Kia

Fox Hyundai Kia
Fox Hyundai Kia
Verified Company
Kentwood, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description
It takes a lot of people working together to form the Fox family.

Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine.

Here at Fox, the idea is the same. At our dealerships, it takes people from all departments working together to create and maintain a successful dealership.


SUMMARY
Schedule service appointments for customers to bring in their vehicle in for needed maintenance.


ESSENTIAL DUTIES

  • Answer inbound calls to schedule service appointments
  • Confidently recommend/promote services
  • Outbound customer satisfaction calls
  • Confirm appointments and reschedule missed appointments
  • Follow up with customers who are overdue for service
  • Contact customers regarding marketing initiatives
  • Log customer information and purify database.
  • Make outbound calls to internet leads for sales department
  • Follow up with customers who have visited the dealership

Benefits:


  • Medical
  • Dental
  • Vision
  • Group Life Insurance (company paid)
  • Supplemental Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Accident insurance
  • 401(k)
  • Vacation and PTO
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