IT Specialist Customer Service - Neptune Beach, United States - BlueNova Industries

BlueNova Industries
BlueNova Industries
Verified Company
Neptune Beach, United States

3 weeks ago

Meredith Sinclair

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Meredith Sinclair

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Description

About KPS GmbH:
Since now, we have been providing future-oriented, comprehensive services for many wholesalers in Germany as an IT company.
We combine technological expertise with strong business know-how.

We are constantly expanding our merchandise management system and support our customers in effectively utilizing the opportunities of digitization for their business goals.

What do we offer?

  • A humorous and collegial small team with many development opportunities
  • Exciting and varied work, it never gets boring with us
  • An unlimited employment contract with regular working hours
  • A fair and attractive salary
  • Thorough professional training
  • Company phone with free private use
  • Coffee included

What can you expect?

  • You will support the used merchandise management system Sangross and take over user support
  • You will develop new components, interfaces to third-party products, evaluations, and much more
  • You will assist with hardware and software malfunctions and provide immediate solutions in initial contact
  • You will evaluate system messages and take care of maintenance and documentation
  • You will be responsible for independent error and malfunction resolution
  • You will develop solutions for the supported users
  • You will be responsible for the customer hotline
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