Assistant Director of Engineering - Menlo Park, United States - Rosewood Hotel Group
Description
General Information:
- Country/Region
- United States of America
- Province/City
- Menlo Park, CA
- Location
- Rosewood Sand Hill
- Department
- Engineering
- Job Type
- Fulltime Permanent
OVERVIEW/BASIC FUNCTION
Also make decisions in the absence of the Director of Engineer and act as the backup for calls when there are emergencies.
RESPONSIBILITIES
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Act in capacity of Director of Engineer during his/her absence.
- Inspect supply levels, cleanliness and organization of storage areas; assign designated personnel to rectify any deficiencies.
- Conduct weekly inventory on equipment and supplies; prepare requisitions for reordering of shortages.
- Implement methods and techniques, which are cost effective to improve efficiency.
- Preplan and order materials for special projects; coordinate scheduling with department heads to eliminate conflict.
- Conduct building rounds and take gauge readings; check for potential fire hazards, burnt out lights, and faulty equipment.
- Check Engineering Logbook and Night Report for information regarding problems; document pertinent information in logbook.
- Collect, prioritize and coordinate completion of such work orders received from hotel departments; ensure scheduled completion of the following:
- Replace light switches
- Reset circuit breakers
- Replace wall plug receptacles
- Replace fluorescent light ballast
- Replace electrical solonial valve
- Replace small motors
- Use test equipment; volumeter, voltage tester, amp probe
- Unplug sinks, toilets, garbage disposals and drain lines
- Repair or replace valves, gate, globe, ball, solonoid valves
- Replace washer, gaskets, vacuum breakers, toilet seals
- Monitor and maintain all laundry and dry cleaning equipment.
- Monitor and maintain all kitchen equipment.
- Maintain guestrooms using rooms preventive maintenance program punch list.
- Change air conditioning filters every three months.
- Check HVAC equipment; change filters, belts, bearings and lubricate as necessary; also check for unusual noise or vibration, adjusting as necessary.
- Change or repair locks as needed.
- Cut and mark keys for guestroom key inventory.
- Check and testrun emergency generator weekly.
- Monitor and maintain pest control requirements.
- Wear a pager and respond promptly to any requests made for problems, assistance, or emergency work orders.
- Perform maintenance on all fire and safety equipment.
- Respond as part of initial response team to any early warning or major fire alarm.
- Ensure that assigned staff has reported to work; document any late or absent employees.
- Coordinate breaks for assigned staff.
- Prepare and distribute work assignments for staff and review priorities.
- Communicate additions or changes to the assignments as they arise throughout the shift; identify situations, which compromise the department's standards and delegate these tasks.
- Observe staff performance of job functions and ensure all procedures are completed to departmental standards; rectify deficiencies with respective personnel.
- Assist staff with their job functions where needed to ensure optimum standards and efficient operation.
- Conduct training of staff as assigned.
- Provide feedback on staff performance to manager; report disciplinary problems to manager and participate in the counseling of employees.
- Monitor and handle guest complaints ensuring guest satisfaction.
- Ensure all staff assignments are completed before staff sign out.
- Maintain positive interdepartmental relations
- Execute and maintain Rosewood values
- Innovation, Collaboration, Passion, Transparency & Ownership
- Represent Engineering leadership in hotel meetings as needed
- Complete all paperwork and closing duties before leaving; review status of assignments and any followup action with manager and/or oncoming supervisor.
- All other duties as required.
QUALIFICATIONS
Experience:
Minimum four years' experience in building maintenance, electrical work, plumbing and refrigeration.
Education:
High school diploma.
General Skills:
Must be able to perform jo
More jobs from Rosewood Hotel Group
-
Sales Manager
Menlo Park, United States - 3 weeks ago
-
Mansion Seasonal Pool Bartender
Dallas, United States - 1 week ago
-
Assistant General Manager @ Caruso's
Los Angeles, United States - 2 weeks ago
-
Executive Sous Chef
Los Angeles, United States - 4 weeks ago
-
Associate Director of Marketing
Wahiawa, United States - 1 week ago
-
The Revere Room
Montecito, United States - 1 week ago