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Associate Account Manager - Santa Clara, United States - brightview
Description
At BrightView, the best teams are created and maintained here.
If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest.
Associate Account Manager.
Can you picture yourself here?
Heres what youd do:
The Associate Account Manager (AAM) serves as the primary contact for BrightView clients. They build and sustain long-term relationships, focusing on both client retention and ancillary sales.
The Associate Account Manager works with clients within the Senior Account Managers portfolio.
Youd be responsible for:
Developing and maintaining long-term relationships with customers
Developing and maintaining a schedule to perform site walkthroughs during formal meetings with customers to ensure quality and service expectations are met
Leading and facilitating or assisting in the resolution of customer problems or concerns
Proactively presenting site enhancement ideas to existing customers
Ensuring renewals of each assigned account within the customer portfolio
Identifying and pursuing opportunities to sell ancillary services
Generating referrals from existing client base and communicate to Business Developer
Developing accurate estimates and takeoffs for both new and existing clients as needed
Communicating regularly with Production Manager to ensure client needs and expectations are consistently met or exceeded
Managing service delivery to specified scope of work
Ensuring branch financial goals met by maintaining acceptable gross margins for both base contract work and ancillary services
Coordinating consistent and timely site visits with Production Manager
Participating in branch meetings and assist Senior Account Manager in overall leadership of Client Service Team
Maintaining satisfactory Accounts Receivable levels
Coordinating with Branch Administrator to ensure branch databases consistently updated with current client information
Other tasks and duties as assigned by Branch Leadership
You might be a good fit if you have:
A minimum of 1 year of supervisory experience in the landscape or service industry
A minimum of a 2 year degree in a business-related field or equivalent experience in a service industry
And while not mandatory, it would be great if you also have:
Ability to travel
Heres what to know about working here:
Here at BrightView, were as passionate about caring for our clients as we are about caring for each other.
Though were the nations leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
If youre looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match.
With our range of services, including landscape design, development, maintenance and enhancements, theres no limit to what we can do, and what you can achieve.
Growing Everyday
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development.
Paid time off
Health and wellness coverage
401k savings plan
Start Your Bright New Career Journey
BrightView is an Equal Employment Opportunity and E-Verify Employer.
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