Correspondence Representative - Emeryville, United States - University of California San Francisco

University of California San Francisco
University of California San Francisco
Verified Company
Emeryville, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Key Responsibilities:


  • Evaluate various types of incoming payer and patient imaged correspondence documents in EPHESOFT.
  • Review Ephesoft categorization during the "review" process and validate key identifiers in the "validation" process before exporting to RicohEDE.
  • Update documents requiring additional information in RICOHEDE before export to APEX.
  • Research key identifiers using EPIC, PFS Research database, and other sources.
  • Complete all requirements for exporting images and indexing data for APEX.
  • Create manually scanned correspondence batches from surface and internal mails.
  • Import manual batches into Ephesoft and utilize labeling or Ephesoft IOCR process for accurate categorization.
  • Log and maintain incoming correspondence data for reporting.
  • Input correspondences into patients' accounts and document appropriately in the system with high attention to detail.
  • Receive and process billing record requests for subpoenas, attorneys, and copy services.
  • Document incoming requests in patients' accounts in Epic and prepare itemized statements according to request specifications.
  • Receive and process medical records requests and distribute to the Followup Unit.
  • Serve as receptionist for Medical Group Business Services department.
  • Maintain conference room schedules and office supplies stock.
  • Ensure protocol adherence during guest and vendor checkin.
  • Assist with Claims Edits, Remittance Edits, Paper Claims, NOFO/NOFI, and other duties as needed.
  • Prepare invoices for Payment Processing and archive MGBS invoices.
  • Provide support for simple reconciling projects and archive MGBS files.
  • Restock MGBS office supplies; lift boxes up to 40lbs; reach items on a shelf that's five feet tall.


For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.


Department Description

Required Qualifications

  • Flexibility to orient and work at all UCSF Medical Center locations.
  • Certificate of training or graduation from an accredited MA, Home Health Aide, PCA, CNA, dental or paramedic program, or a college degree in a related field with 6 months of relevant experience, OR 2 years of relevant experience as a Medical Assistant in a hospital or medical practice.
  • Knowledge and abilities essential to the successful performance of assigned duties.
  • Effective communication skills, both direct and over the phone.
  • Physical capability to meet job requirements.

Preferred Qualifications

  • Certification in Medical terminology or coding.
  • Experience with Epic hospital or professional billing systems.
  • Knowledge of contracts, insurance billing requirements, 1500 claim forms, worker's compensation, HMOs, PPOs, capitation, Medicare, Medi-Cal, and HIPAA compliance regulations.
  • Familiarity with electronic billing systems (e.g., EPIC, APeX).
  • Understanding of HIPAA rules and regulations.

About UCSF

  • The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduatelevel education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

  • In addition to our PRIDE values, UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at
  • Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

  • The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

  • TEP

Job Code and Payroll Title
BLANK AST 3


Job Category

  • Administrative Support, Professional (Non-Clinical), Support Services, Temporary Employment

Bargaining Unit

  • Teamsters Local Clerical and Allied Services Unit (CX)

Employee Class

  • Temporary Employment

Percentage

  • 100%

Location

  • Emeryville, CA, Hybrid

Shift

  • Days

Shift Length

  • 8 Hours
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