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Cranford

    Front Desk Coordinator - Cranford, United States - ABHS

    ABHS
    ABHS Cranford, United States

    2 weeks ago

    Default job background
    Description
    Monday-Friday

    12:30PM-9:00PM


    Job Purpose Summary:


    Responsible for undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic money handling, and more.

    Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.



    Responsibilities Include:
    Greet clients and set a positive office atmosphere
    Answer phones at high call volume and direct to appropriate party
    Operate Office Equipment
    Receive and sort mail
    Perform Inventory and Order Supplies
    Facility Scheduling and appointment confirmations
    Manage Appointments (Checking clients in and out)
    Assessing Missed Appointment Fees
    Assure all intake paperwork is complete and saved to chart
    Collect IDs and Insurance
    Upload records and client documentation
    Verification of Eligibility
    Collect Copays as needed
    Clinical/Medical Support
    Communicate and facilitate appointment and schedule changes
    Send TH appointment links
    Receive assignments and upload to chart
    Track all D/C and R/O and execute patient letters
    Complete medication prior authorizations
    Initiate and follow up on lab orders through LabCorp and Quest
    Patient de-escalation and crisis management


    Job Type:
    Full-Time, Non-Exempt


    Required education:
    High school diploma or equivalent, Associate's Degree preferred


    Required experience:

    Successful work experience in a front office setting or in another clerical position, Strong working knowledge of office procedures and basic accounting principles, Ability to effectively use and maintain office equipment, Solid knowledge of Microsoft Office, Outstanding communication skills, Great organizational and multitasking abilities.



    Proper Knowledge and Skills:
    Core Competencies
    Proper English and grammar, usage and spelling
    Software application related to the field
    General offices principles and practices
    Basic computer knowledge including email etiquette
    Professional phone and customer service demeanor Physical requirements:
    Must be able to lift 20-50 lbs.
    Occasional to frequent walking, sitting, standing, driving
    Close eye work (computers, typing, reading, writing)


    Environmental Factors:
    Communicable diseases
    Floor Surfaces
    Hot/cold temperatures
    Lighting
    Environmental conditions may vary Required licenses or certifications:
    Current CPR Certification
    Narcan Certified
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