Buffet Attendant - Chicago, United States - Hyde Park Hospitality

Hyde Park Hospitality
Hyde Park Hospitality
Verified Company
Chicago, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Hyde Park Hospitality LLC

At Hilton Chicago O'Hare Airport


Andiamo Buffet Attendant Position Description

Position Title:


Buffet Attendant

Department:


Food & Beverage - Andiamo

Reports to:


Restaurant Floor Manager

Date Written/Revised:


  • April 2024

FLSA Designation:


Non-exempt

Responsibilities:

-
Buffet Setup and Presentation:

  • Set up buffet stations according to established standards, ensuring an attractive and inviting presentation.
  • Arrange food items, utensils, dishes, and condiments in an organized and visually appealing manner.
-
Food Service:


  • Greet guests warmly as they approach the buffet and provide assistance as needed.
  • Ensure food items are replenished promptly to maintain a fresh and abundant selection.
  • Offer information about menu items, including ingredients and preparation methods, upon request.
  • Adhere to portion control guidelines to minimize waste while satisfying guest appetites.
-
Cleanliness and Hygiene:


  • Maintain the cleanliness and tidiness of the buffet area throughout service hours.
  • Regularly wipe down counters, surfaces, and sneeze guards to ensure a sanitary environment.
  • Monitor and address spills, debris, and potential hazards promptly to ensure guest safety.
-
Guest Assistance:


  • Provide excellent customer service by addressing guest inquiries, preferences, and special requests.
  • Assist guests with dietary restrictions or allergies, helping them make informed choices.
-
Restocking and Inventory:


  • Keep track of inventory levels and communicate with kitchen staff to ensure a continuous supply of food items.
  • Coordinate with kitchen and management to restock items efficiently during and after service.
-
Collaboration:


  • Work closely with kitchen staff, servers, and management to maintain a cohesive and efficient dining operation.
  • Communicate any menu changes, availability issues, or guest feedback to relevant team members.
-
Clean-Up and Breakdown:


  • Disassemble buffet stations at the end of service hours, ensuring proper storage and disposal of leftover items.
  • Assist in cleaning and sanitizing the buffet area in preparation for the next service.

Qualifications:


  • High school diploma or equivalent preferred.
  • Strong customer service skills with a friendly and approachable demeanor.
  • Attention to detail and ability to maintain a clean and organized workspace.
  • Basic knowledge of food safety and hygiene standards.
  • Ability to stand for extended periods and lift moderately heavy items.
  • Excellent communication skills to interact with guests and team members.
  • Flexibility to work varied shifts, including weekends and holidays.
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