CXOne Support - Fort Mill, SC

We are seeking a passionate and highly skilled CXOne Support & Platform Stability Engineer to maintain and enhance the reliability of our client's NICE CXOne platform. · Hands-on experience with NICE CXOne (Studio, IVR, ACD, Routing) · Troubleshooting complex contact center workf ...

We are looking for a hands-on NICE CXOne Support & Platform Stability Engineer to support and maintain the stability of an enterprise contact center platform. · This role is part of an existing support team and focuses on production support troubleshooting operational reliability ...

We are seeking a CXOne Support & Platform Stability Engineer to provide hands-on support and stability management for the NICE CXOne platform within our Service Center Technology ecosystem. · This is an execution-focused role designed for someone comfortable working independently ...

We are seeking a CXOne Support & Platform Stability Engineer to provide hands-on support and stability management for the NICE CXOne platform within our Service Center Technology ecosystem. · Serve as a lead escalation point within the support team for higher complexity incidents ...

We are seeking a CXOne Support & Platform Stability Engineer to provide hands-on support and stability management for the NICE CXOne platform within our Service Center Technology ecosystem. · This contractor will work as part of an existing support team and will take a lead role ...

We are seeking a CXOne Support & Platform Stability Engineer to provide hands-on support and stability management for the NICE CXOne platform within our Service Center Technology ecosystem. · Operational Support & Troubleshooting · Serve as a lead escalation point within the supp ...

We are seeking a NICE CXone IVR & Contact Center Engineer to design, support, and enhance IVR flows, agent tooling, and core contact center systems. · Design, configure, · & support NICE CXone IVR flows, · call routing,& contact management logic. · ...

We are seeking a NICE CXone Quality & Performance Analyst to own quality monitoring, performance measurement and analytics across a modern contact center platform. · This role focuses on CXone Quality Management and Nexidia ensuring accurate call recordings actionable insights an ...

We are seeking a CXOne Technical Lead to provide hands-on analytics, quality tooling support, and reporting expertise across our Service Center Technology ecosystem. · This is an execution-focused role designed for someone comfortable working independently, owning deliverables en ...

We are seeking a NICE CXone Quality & Performance Analyst to own quality monitoring, performance measurement, and analytics across a modern contact center platform. · Administer and support NICE CXone Quality Management and Nexidia analytics platformsEnsure call recording, playb ...

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CXOne Quality Analytics & Platform Insights Engineer: Join our client's organization committed to transforming contact center excellence through advanced analytics and platform insights. · Hands-on experience with Nexidia, CXOne Quality Management, and/or advanced CXOne analytics ...

The NICE CXone Engineer designs develops integrates maintains NICE InContact contact center solutions. · This role requires expertise in cloud infrastructure contact center technologies automation AI/NLU omnichannel CRM integrations to deliver reliable high-performance customer e ...

We are seeking a Quality Analytics & Platform Insights Engineer to provide hands-on analytics quality tooling support and reporting expertise across our Service Center Technology ecosystem. · This is an execution-focused role designed for someone comfortable working independently ...

This contractor will work as part of the support and engineering organization, taking the lead on managing quality systems, surfacing actionable insights for business partners, and improving observability across our supported platforms. · ...

Join our client's organization committed to transforming contact center excellence through advanced analytics and platform insights. · ...

The NICE CXone Engineer role involves designing developing integrating and maintaining NICE InContact contact center solutions. · ...

The NICE CXone Engineer is responsible for designing, · developing,integrating,and maintaining NICE InContact · contact center solutions.Architect design and maintain NICE InContact solutions including IVR ACD campaigns teams routing strategies. · ...

The Client and Government Reporting team comprises of cost basis functionalities. · ...

Oteemo is seeking a Lead Full Stack Engineer to support our client's telecom and contact center modernization initiative. · ...