CXOne Quality Analytics - Fort Mill, SC

CXOne Quality Analytics & Platform Insights Engineer: Join our client's organization committed to transforming contact center excellence through advanced analytics and platform insights. · Hands-on experience with Nexidia, CXOne Quality Management, and/or advanced CXOne analytics ...

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Join our client's organization committed to transforming contact center excellence through advanced analytics and platform insights. · ...

This role translates complex QA and inventory data into clear, · actionable insights that improve efficiency,reduce manual work,and support the adoption of AI-enabled quality solutions.The analyst evaluates AI-generated outputs using business judgment—not AI engineering—runs stru ...

This role translates complex QA and inventory data into clear, actionable insights that improve efficiency, reduce manual work, and support the adoption of AI-enabled quality solutions. · ...

We are seeking a CXOne Technical Lead to provide hands-on analytics, quality tooling support, and reporting expertise across our Service Center Technology ecosystem. · This is an execution-focused role designed for someone comfortable working independently, owning deliverables en ...

We are seeking a NICE CXone Quality & Performance Analyst to own quality monitoring, performance measurement and analytics across a modern contact center platform. · This role focuses on CXone Quality Management and Nexidia ensuring accurate call recordings actionable insights an ...

We are seeking a NICE CXone IVR & Contact Center Engineer to design, support, and enhance IVR flows, agent tooling, and core contact center systems. · Design, configure, · & support NICE CXone IVR flows, · call routing,& contact management logic. · ...

The Sr. Manager, HRIS – Reporting & Analytics is responsible for leading the strategy, development, governance, and optimization of enterprise-wide HR reporting and analytics within Workday. · ...

Sr. Manager, HRIS - Reporting & Analytics responsible for leading strategy development governance and optimization of enterprise-wide HR reporting and analytics within Workday. · Develop and execute organization's Workday reporting and analytics strategy aligned with HR business ...

Regional Quality Manager · Location: Fort Mill, SC · Pay Range: $100,000 - $130,000 · Work Type: Full-time · Work Model: Onsite/Travel up to 80% · Positional Overview · The Imagine Group is recruiting for a Regional Quality Manager on behalf of our client in Fort Mill, SC. In thi ...

This contractor will work as part of the support and engineering organization, taking the lead on managing quality systems, surfacing actionable insights for business partners, and improving observability across our supported platforms. · ...

We are seeking a NICE CXone Quality & Performance Analyst to own quality monitoring, performance measurement, and analytics across a modern contact center platform. · Administer and support NICE CXone Quality Management and Nexidia analytics platformsEnsure call recording, playb ...

MUST BE AVAILABLE FOR NIGHT SHIFT OPENINGS (6am-6pm) & DAY SHIFT OPENINGS (6pm-6am) · Must Haves: · 3+ years in Quality Assurance in manufacturing/production/assembly · Experience working in automotive, semiconductor, electronics, or highly automated environments · 2+ years in a ...

We are seeking a MarTech Product Manager to lead the strategy development and delivery of marketing technology solutions within the insurance domain. · Define and execute the MarTech product roadmap aligned with business goals and customer needs · ...

Ensure compliance with applicable industry standards government regulations internal quality requirements across all manufacturing activities. · ...

Job Title: Quality Engineer – BDD Implementation (Data Ingestion & Pipeline) · Location: NYC, NY /Fort Mill, SC (Hybrid- 2-3 days) · Job Description · We are seeking a skilled Quality Engineer with hands-on experience in Behavior-Driven Development (BDD) to ensure the quality and ...

Title: Quality Supervisor · Openings: 4 TOTAL - 2 NIGHT SHIFT OPENINGS (6am-6pm) 2 DAY SHIFT OPENINGS (6pm-6am) · Location: Onsite - Fort Mill SC · Required Qualifications: · 3+ years in Quality Assurance in manufacturing/production/assembly · Experience working in automotive, s ...

We are seeking a MarTech Product Manager to lead the strategy development and delivery of marketing technology solutions within the insurance domain. · Define and execute the MarTech product roadmap aligned with business goals and customer needs. · Collaborate with cross function ...

We are seeking a Senior Data Engineer with strong expertise in AWS-based data engineering, real-time streaming technologies, and enterprise-grade data quality frameworks. The ideal candidate will design, build, and optimize scalable batch and streaming data pipelines, implement r ...