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    Customer Sales Representative - Champaign, United States - Richmond Marketing Partners

    Richmond Marketing Partners
    Richmond Marketing Partners Champaign, United States

    1 week ago

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    Description

    Join Our Team as a Customer Sales Representative at Our Company

    Benefits/Perks:

    • Competitive Compensation
    • Paid Time Off
    • Opportunities for Career Growth

    About the Position:

    We are looking for a Customer Sales Representative to become part of our team. Your main tasks will involve engaging with customers to understand their needs, handle requests, address concerns, and offer effective solutions to ensure top-notch customer service. The ideal candidate should be approachable, tech-savvy, and capable of staying composed in challenging situations.

    Responsibilities:

    • Interact with customers at our retail location to showcase our products and services
    • Assess customer requirements, gather necessary details, and deliver appropriate solutions
    • Follow provided guidelines for various customer service scenarios
    • Utilize proven customer service methods to establish connections and foster customer loyalty
    • Record all customer communications accurately
    • Achieve personal and team targets
    • Participate in training sessions to enhance skills and stay informed

    Qualifications:

    • High school diploma or equivalent
    • Prior experience as a Customer Service Representative or similar role is a plus
    • Proficient in using computers and customer service applications
    • Strong telephone and interpersonal communication skills
    • Familiarity with active listening strategies
    • Ability to perform effectively under pressure
    • Organized individual with excellent task prioritization and time management abilities


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