Account Support Specialist - Exton, United States - Veritiv

Veritiv
Veritiv
Verified Company
Exton, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

HYBRID ROLE BASED OUT OF OUR EXTON OFFICE

Job Purpose:


Our Account Support Specialist will be responsible for master data management for corporate and EDI accounts which includes new customer accounts, linkage to programs and all other attributes for accurate reporting.

They will coordinate account set up activity across departments and onboard E-business projects including set-up and user testing.


Responsibilities:


  • Create and setup new customer accounts in coordination with Credit and Tax Departments.
  • Setup and maintain Customer Account crossreferences.
  • Maintain customer attributes as well as sales assignments.
  • Maintain invoicing outputs for EDI customers.
  • Responsible for location set ups for Ebusiness onboarding projects.
  • Engage in user testing for EDI ordering and invoicing projects.
  • Collaborate with IT for system enhancements and requirements.
  • Other related duties as assigned.

Additional Responsibilities & Qualifications:


  • Excellent followup skills.
  • Works independently with little supervision.
  • Intermediate Excel knowledge.
  • Strong team player (peers, other functions, management).

Work Experience:


  • 35 years of related job experience.
  • Excellent verbal, written, people, and diplomacy skills are required.
  • Proficient with Microsoft Office Suite.
  • Strong customer service skills (friendly, courteous and helpful).
  • Strong planning and organization skills are required.

Education:


  • Bachelor's Degree Preferred

What We Offer

  • Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more Learn more here.
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.
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