Field Service Manager - Beaumont, United States - RWC Construction

Description

The Field Service Manager is responsible for overseeing RWC's service operations in a timely, economical, safe, and professional manner, ensuring maximum customer satisfaction.

This includes managing and developing the service staff, resolving customer complaints, ordering and dispensing parts and equipment for scheduled jobs, instructing technicians on the proper use of materials, quality workmanship, and diagnostics, evaluating and providing on-the-job training to employees, overseeing company-owned equipment and maintenance, and coordinating with the install department when needed.

The manager also generates reports and measures departmental operations and records all inventory, tools, and vehicles, reviewing reports with management and advising account managers on invoices they have questions on.

Other duties may be assigned as necessary. Smart Care is a national service provider for commercial food service, refrigeration, and cold storage equipment. RWC, Smart Care's Climate Solutions Business Unit, is the leader in commercial and industrial refrigeration in Texas.

The company serves leading grocery stores, cold storage facilities, and distribution warehouses, providing comprehensive mechanical services for stand-alone refrigeration, complex rack refrigeration, and HVAC.

Pay:
From $85,000.00 per year


Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Beaumont, TX: Relocate before starting work (required)

Work Location:
Multiple locations