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Tier II - Irving, United States - TEKsystems
Description
Candidates must be able to work on W2, no C2C at this timeOne of our top financial services clients has an immediate opening for an Application Support Specialist.
This is an opportunity to impact our clients platform from the ground floor.
This is apart of a 3-7 year roadmap to modernize legacy applications and get their software ready for the cloud.
You will have an opportunity to be apart of this modernization and grow within the enterprise.Primary responsibilities include:
Provide second-level technical support to a suite of applications, resolving escalated issues efficiently and effectively
Conduct root cause analysis and implement permanent fixes to prevent recurring issues
Act as a subject matter expert for our contact center technologies (NICE and Nexidia), ensuring seamless integration and optimal performance
Proactively identify opportunities to improve application stability, performance, and user experience
Successful candidates will have:
-3+ years of experience in Application Support or a similar role
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
