Benefits Counselor Floater - Los Angeles, United States - St Johns Community Health

St Johns Community Health
St Johns Community Health
Verified Company
Los Angeles, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
***Provide the following information and assistance regarding health insurance and benefits to elder people, disabled Medicare beneficiaries, and their family, partners, and caregivers. Coordinates and facilitates the enrollment of patients to local, state and county programs.


Benefits
- _
Free Medical, Dental & Vision_
- _ 13 Paid Holidays + PTO_
- _ 403 (B) retirement match_
- _ Life Insurance, EAP_
- _ Tuition Reimbursement_
- _ SEIU Union (if applicable)_
- _ Flexible Spending Account_
- _ Continued workforce development & training_
- _ Succession plans & growth within_


REQUIRED SKILLS AND QUALIFICATIONS

  • Education_: (preferred)
  • Certified Application Assistant (CAA Certificate)
  • Experience_: (required)
  • Bilingual English/Spanish (required)
  • Familiar with Medi-Cal, Covered Ca
  • Two years CAA experience (preferred)


  • EHR

  • Electronic Health Record (required)


  • PMS

  • Practice Management System (required)
  • Licensure/Certification_:
  • Employees are responsible for maintaining individual certifications as required by job function or by law and provide verification and recertification when requested by management.
  • Other_:
  • Maintains personal appearance when interacting with patients, staff, and physicians.
  • Must be able to cope in a "fast pace" environment.

PRINCIPLE ACCOUNTABILITIES. We acknowledge that all employees should have goals and objectives that support the Mission of St. John's and that each should be accountable for personal, team and organizational goals.


Responsibilities

  • Attends trainings for Medi-Cal updates, and all other applicable trainings as directed by supervisor.
  • Attends meetings as required for updates and as directed by supervisor.
  • Completes production reports, Med-Cal reports, Communication Sheets, PCP changes and tracking, and all other applicable reports.
  • Coordinates with all state and county programs in an efficient manner.
  • Creates positive and professional environment—inperson and telephonically, with patients, colleagues, and external relations.
  • Demonstrates understanding of SJWCFC policies and procedures.
  • Drafts positive and professional written communication/correspondence as necessary.
  • Educates patients about health insurance enrollment process and programs.
  • Electronic Health Record (EHR) inputting prescriptions and patient's chart.
  • Handles Medi-Cal and other renewals on an annual basis (or as proscribed) to retain coverage.
  • Handles patients who do not qualify with care and empathy.
  • Keeps up with changes in programs as appropriate.
  • Practice Management System (PMS) Registration, Scheduling and Billing.
  • Works with clinicians to identify and qualify patients for financial assistance programs.
  • Performs other duties as assigned.
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