Customer Service - Derby, United States - The Ekblade Agency
3 weeks ago
Description
Salary:
$17.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Process customer policy change requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Provide exceptional customer service and support.
Requirements:
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Company Description
The Ekblade-Rynaski Agency is an exclusive Allstate Agency with locations in Derby, CT, Rocky Hill, CT and Wallingford, CT. Come join our award winning group which is consistently ranked in the top 5% of Allstate's 10,000 Agencies Nationwide. Our Agency provides our clients with personal attention and professional advice while handling all their insurance needs. We only invite the best and most dedicated employees to our team.
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