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Middletown

    Host/Hostess - Middletown, United States - Birdie's Links and Drinks

    Birdie's Links and Drinks
    Birdie's Links and Drinks Middletown, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionThe Host provides warm, friendly, and immediate greetings to guests at the door. Seats, and presents clean menus to guests in a friendly, professional, and quick manner.


    Essential Duties and Responsibilities

    The essential functions include, but are not limited to the following:
    • Greet and seat guests, present menus to guests and inform them of special menu items
    • Treat guests in a manner to ensure their complete satisfaction
    • Run the floor plan board
    • Observe tables and keep track of clean, dirty, and occupied tables
    • Take guest information for waiting list and quote wait time to guests accurately when tables are not immediately available
    • Clean, organize, and stock menus at host area
    • Answer phone and questions concerning the menu and restaurant
    • Interact with guests coming in and as they leave, ensuring a positive dining experience
    • Fill to go orders, if applicable
    • Maintain restrooms throughout shift
    • Perform other duties as assigned

    Minimum Qualifications (Knowledge, Skills, and Abilities)
    • Excellent communication skills (verbally interacts with management, servers, team members and guests)
    • Must be able to read, write, and determine wait time based on companys procedures
    • Must visually scan restaurant for clean, unoccupied tables
    • Strong organizational skills and ability to multi-task
    • Previous training experienced preferred
    • Knowledge of workplace safety procedures

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