Student Accounts Coordinator - West Los Angeles, United States - Pepperdine University

Pepperdine University
Pepperdine University
Verified Company
West Los Angeles, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The Student Accounts Coordinator's primary responsibility is to deliver professional customer service to students regarding student accounts and related student issues and to maintain GSEP students' accounts in accordance with the University established policies & federal regulations.

In addition, the Student Accounts Coordinator serves as a member of GSEP's Student Financials team and provides support to the Financial Aid and Student Services departments.


Duties
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Student Financials Team Support: Provide daily support and assistance as needed to all members of the Student Services Team, i.e., Financial Aid, Registration and Student Records. Actively participate in student financial services phone tree, answer calls, and respond to student inquiries and needs related to the Financial Aid and Student Accounts departments.

  • Participate in teams, committees and other group activities, including participation in GSEP graduation ceremony activities. Attend meetings with Director of Student Accounts and all Student Accounts personnel when requested.
  • Perform other duties as assigned.
  • Uphold University mission through work performed.


The above information has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Skills and Qualifications

Required:
Bachelor's degree required Experience with mainframe systems, data entry and Microsoft Word and Excel is required. Two years general office experience, including customer service experience, preferably in a higher education environment. Strong customer service skills, including ability to maintain a professional manner and confidentiality when dealing with sensitive student information.

Preferred:
One year of experience in finance and/or student services in a higher education setting.


Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws.

This is a Regular, Nonexempt, 40 hour per week position with two openings.

Expected Pay Range:
$ $22.47 per hour

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.


Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.

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