Technical assistance - Stewart, United States - Radiant Innovations

Radiant Innovations
Radiant Innovations
Verified Company
Stewart, United States

5 days ago

Meredith Sinclair

Posted by:

Meredith Sinclair

beBee Recruiter
Description


Technical Assistance / Technical Service Hotline Employee (m/f/d) BALLY WULFF Games & Entertainment is a leading German company in the entertainment electronics segment, combining the areas of development, production, and distribution of gaming machines.


A job at BALLY WULFF means:
exciting tasks, a creative, future-oriented environment, and many friendly colleagues.

To strengthen our team in the technical customer service department, we are looking for a Technical Service Representative / Technical Service Hotline Employee (m/f/d) in part-time for our customer center in Hamburg.

Technology is your language and customer service is your game? Perfect We are looking for dedicated employees (m/f/d) for our technical customer service (onsite) at our customer center in Hamburg.

If you enjoy personal customer interaction and exchange and like to use your technical expertise and service quality to ensure an optimal customer experience, we look forward to welcoming you to our team.

WHAT TO EXPECT FROM US Consultation with our customers on technical matters (e.g.

error analysis and resolution) Conducting simple repairs Creating and managing service orders in our ERP system Microsoft Navision Supporting our technicians (m/f/d) with administrative tasks Ordering necessary spare and replacement parts Communication with our customers and contract partners (m/f/d) and occasional support for our colleagues in our service hotline WHAT YOU BRING Completed technical or commercial training (e.g.

as an industrial clerk (m/f/d), mechatronics technician (m/f/d), gaming machine technician
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