- Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
- Speak with patients about the role that Upward Health can play in helping them improve their health
- Enroll patients into Upward Health's program and collect key data about patients during the enrollment process
- Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
- On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
- Participate in weekly team meetings focused on ongoing education and improvement
- Accurate and timely documentation in our company's software system
- Verbal communication skills
- Persuasiveness
- Flexibility
- Dedication and resilience
- Energetic
- Attention to detail
- Ability to multitask
- Both independence and teamwork
- Solid computer skills
- Ability to quickly establish trust and build a relationship with patients
- Ability to clearly communicate Upward Health's service offering and value
- Active listening skills and genuine compassion for others
- Quick thinking and ability to respond to questions and objections
- Organized and self-motivated
- Ability to work independently and meet established goals
- Enjoys collaboration within a team environment and working with people of different skills and experience
- Knowledge of community resources in the local market
- Able to maintain clear professional boundaries with patients and coworkers
- Commitment to represent the company with professionalism
- Demonstrates cultural competency and ability to work with diverse groups of community members
- Comfortable using computer for documentation, communication, and organizing work
- Must have reliable transportation to perform essential outreach functions
- Must be fluent in English. Spanish speaking a PLUS
- Able to work flexible hours, including occasional night/weekend work
- Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.
-
Community Outreach Specialist
2 weeks ago
Upward Health Kings County, United StatesUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR ...
-
Outreach Specialist
1 week ago
Choice Health Care Fresno, United StatesOverview: · Do you enjoy marketing outreach with organizing and attending outreach events and traveling locally for business-to-business outreach? If so, we are seeking a dynamic individual who loves to make an impact to join CHOICE Healthcare Services, where our mission is to p ...
-
Outreach Specialist
2 weeks ago
WestCare Foundation Fresno, United StatesOutreach Specialist · Job Details · Job Location · Fresno N Gateway Blvd - Fresno, CA · Position Type · Full Time · Education Level · High School · Salary Range · $ $21.00 Hourly · Description · POSITION SUMMARY: · The person in this position will be responsible for providing out ...
-
Outreach Specialist
1 week ago
WestCare Foundation Fresno, United StatesJob Details Job Location Fresno N Gateway Blvd - Fresno, CA Position Type Full Time Education Level High School Salary Range $ $21.00 Hourly Description POSITION SUMMARY: · The person in this position will be responsible for providing outreach and engaging with at-risk populatio ...
-
Donor Outreach Specialist
2 weeks ago
Central California Blood Center Fresno, United StatesThe Donor Engagement Officer is responsible for providing excellent internal and external customer service, accurately registering donors, answering incoming phone calls and donor inquiries about the organization. As well assisting in the conversion Specialist, Outreach, Customer ...
-
Donor Outreach Specialist
2 weeks ago
Central California Blood Center Fresno, United StatesFLSA Classification: Non-Exempt · Status: Full time (Benefit eligible) · Pay Rate: $16/hr. · Location: Jenny Eller Donor Center, Fresno, CA (could be assigned to other Fresno collection sites on an as needed basis) · Reports to: Donor Outreach Supervisor · Days/Hours: 40 hours (m ...
-
Donor Outreach Specialist
2 weeks ago
Central California Blood Center Fresno, United StatesFLSA Classification: Non-ExemptStatus: Full time (Benefit eligible)Pay Rate: $16/hr.Location: Jenny Eller Donor Center, Fresno, CA (could be assigned to other Fresno collection sites on an as needed basis)Reports to: Donor Outreach SupervisorDays/Hours: 40 hours (must be availabl ...
-
Community Outreach Specialist
2 weeks ago
Fresno Economic Opportunities Commission Fresno, United StatesJob Description · Job DescriptionSUPERVISORY RESPONSIBILITIES · None. · SUMMARY · Provides street-based outreach services to homeless individuals and families. Assists with outreach and identification of individuals, provide linkages to community resources and navigation servic ...
-
Community Education and Outreach Specialist
1 week ago
University of California Agriculture and Natural Resources fresno, United StatesFood Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 · University of California Agriculture and Natural Resources* · *The Food Business Specialist (Community Education Specialist 3) will coordinate outreach and education efforts and provi ...
-
Community Education and Outreach Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, CA, United StatesFood Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 · University of California Agriculture and Natural Resources* · *The Food Business Specialist (Community Education Specialist 3) will coordinate outreach and education efforts and provi ...
-
Care Specialist Community Health Worker
2 weeks ago
Upward Health Kings County, United StatesCARE SPECIALIST · Are you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you possess a unique blend of skills and attributes, including critical thinking, resilience, and the ability to thrive in unstructur ...
-
Food Business Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, United States null· Food Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 · University of California Agriculture and Natural Resources · County Locations: Fresno County, Kings County, Madera County, Merced County, Tulare County · Date Posted: April 30, 202 ...
-
Food Business Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, CA, United States· Food Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 · University of California Agriculture and Natural Resources · County Locations: Fresno County, Kings County, Madera County, Merced County, Tulare County · Date Posted: April 30, 202 ...
-
Food Business Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, CA, United States*Food Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 · University of California Agriculture and Natural Resources* · *County Locations*: Fresno County, Kings County, Madera County, Merced County, Tulare County · *Date Posted*: April 30, ...
-
Peer Support Specialist
2 weeks ago
RH Community Builders Fresno, United StatesThe Lodge is an innovative, supportie environement for individuals experiencing homelessness. Peer Support Specialist utilize their lived experience, motivational interviewing, to build stong relationships and encourage acceptance of services. · Peer Support Specialist I is the e ...
-
Customer Service Specialist
2 weeks ago
Business Marketing Firm Fresno, United StatesThe customer comes first within the hospitality industry and that is no exception at our company. Our Customer Service Specialists help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. A ...
-
Food Business Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, United StatesJob Description · Food Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 · University of California Agriculture and Natural Resources · County Locations: Fresno County, Kings County, Madera County, Merced County, Tulare County · Date Posted ...
-
Food Business Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, CA, United StatesFood Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 University of California Agriculture and Natural Resources County Locations : Fresno County, Kings County, Madera County, Merced County, Tulare County Date Posted : April 30, 2024 · ...
-
Education and Innovation Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, CA, United StatesFood Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 · University of California Agriculture and Natural Resources · The Food Business Specialist (Community Education Specialist 3) will coordinate outreach and education efforts and provid ...
-
Food Business Specialist
1 week ago
University of California Agriculture and Natural Resources Fresno, CA, United StatesFood Business Specialist (Community Education Specialist 3), Fresno or Merced, CA Job ID 67630 University of California Agriculture and Natural Resources County Locations : Fresno County, Kings County, Madera County, Merced County, Tulare County Date Posted : April 30, 2024 · ...
Community Outreach Specialist - Kings County, United States - Upward Health
Description
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health
WHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient's health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it's important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a "people person." You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you
KEY RESPONSIBILITIES:
KNOWLEDGE, SKILLS & ABILITIES:
QUALIFICATIONS:
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Compensation details: 21-24 Yearly Salary
PI2b489b4ffd8a