Para-Optometric Technician - Lancaster, United States - JWCH Institute

Description

Job Description

Position Purpose:

Under the direction of the Optometrist, the Para-optometric Technician (POT) will provide support and assistance in the provision of eye care services to Wesley Health Center patients. Within their regulatory scope of practice, the POT will ensure all patients receive the highest quality optometric care and experience by linking the Doctor to the patient and preparation for the health visit.

Principal Responsibilities:

1. Assists with patient care and eye exams, including pre-testing patients, managing patient records and supporting patient flow throughout the exam.
2. Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
3. Assist with proper use of diagnostic equipment including but not limited to the pupilometer, lensometer, autorefractor, keratometer, fundus camera, perimeters (visual fields), optical coherence tomography (OCT).
4. Reviews prescriptions and/or patient information carefully, identifies special needs, consults with Optometrist.
5. Take the appropriate measurements from patients for glasses and contact lenses and advising them about the benefits and drawbacks of eyewear.
6. Provide information and guidance about the different frame options, eye wear care and ordering procedures for prescriptions.
7. Assist patients with the adjustment of their frames to fit correctly and comfortably.
8. Assist with managing inventory of frames, equipment and contact lenses.
9. Provide customer support by assisting with resolving situations involving dissatisfied patients.
10. Performs work accurately and thoroughly despite time pressure and patient volume.
11. Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
12. Support the Optometrist with contact lens exams and orders, including but not limited to contact lens care, inventory and patient orders.
13. Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.

Requirements:

1. High School graduate or equivalent.
2. 1 year of strong customer service skills.
3. Strong interpersonal and organization skills.
4. Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
5. 1 year of experience in a healthcare setting.
6. Experience in working with patients and staff from diverse socio-economic, ethnic, and cultural background.
7. Bilingual ability (Spanish/English) preferred.
8. Optometric technician certification preferred.
9. BLS/CPR Certification from American Heart Association preferred.
10. Para-Optometric Technician Certification (CPOT) preferred.

*All JWCH, Wesley Health Centers workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Employee Benefits:

JWCH Institute, Inc., offers competitive salaries for all positions. Employees working 30 hours per week or more are provided a monthly allowance which can be used towards medical, dental, vision, and life insurance premiums. The agency offers sick leave and vacation accrual, 13 paid holidays, jury duty pay, mileage reimbursement, employee parking, direct deposit, credit union, and an employee assistance program. In addition JWCH offers a 401(k) Profit Sharing plan to employees who work a minimum of 1,000 hours per fiscal year.

Wesley Health Centers, JWCH Institute is an Equal Opportunity Employer