Supervisor Patient Access Miami - University of Miami

University of Miami

Verified Company

Miami, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research.

At the U, we are committed to attracting a talented workforce to support our common mission of transforming lives through teaching, research, and service.

Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making the University a great place to work.

We are one of the largest private employers in Miami-Dade County; home to more than 16,000 faculty and staff from all over the world.

The Department of Patient Access has an exciting opportunity for a Full-time Supervisor, Patient Access to work at UHealth Palm Beach.

The Supervisor, Patient Access oversees the day-to-day operations and management of the assigned clinic's front desk.

Moreover, the incumbent ensures that all patients, customers, visitors, and staff are well served by providing a pleasant and organized atmosphere that is appropriate for all ages, ethnic groups, and physical handicaps.

An employee in this position supervises registration personnel, anticipates patient volume, and monitors patient flow and staff productivity in order to further the department's goals and objectives.

Orients, trains, evaluates, and monitors registration staff, using positive reinforcement and recognition.
Ensures that staff members adhere to all established policies and procedures. Assists with planning, organizing, and scheduling to accommodate daily expected volumes.
Communicates any patient flow issues to appropriate managing staff.
Verifies patient demographic and insurance information, and edits information as necessary. Explains consent for treatment, financial liability, and HIPPA to patients.
Initiates performance management processes to address ongoing performance issues.
Makes every effort to collect outstanding patient account balances, runs end of day reports, ensures accurate accounting of collected funds, and deposits funds.
Identifies and recommends process changes that will improve overall performance and efficiency of the registration process.

_This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary._

MINIMUM QUALIFICATIONS

High School diploma or equivalent
Minimum 4 years of relevant experience
Ability to maintain effective interpersonal relationships.
Commitment to the University's core values.
Ability to direct, manage, implement, and evaluate department operations.
Ability to establish department goals and objectives that support the strategic plan.
Ability to effectively plan, delegate and/or supervise the work of others.
Ability to lead, motivate, develop and train others.
Proficiency in computer software (i.e. Microsoft Office).

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Any appropriate combination of relevant education, experience and/or certifications may be considered._

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

c105

Pay:
$41, $50,000.00 per year

Schedule: