- Daily interaction with the driver workforce.
- Selects, trains and mentors the driver workforce.
- Ensures all personnel have been trained and/or retrained according to operational procedures.
- Follows up with new drivers at regular scheduled intervals on their performance. Has face to face contact with all drivers a minimum of once a month
- Reviews manpower needs and ensures proper coverage.
- Ensures drivers are reporting to work on time and in complete uniform ready to work.
- Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
- Investigates and acts on feedback regarding drivers and safe operational practices
- Responsible for planning of future books offs and run change assignment.
- Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations
- Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
- Make sure drivers are properly credentialed to operate a commercial motor vehicle.
- Work closely with Regional HR Manager to address all levels of harassment complaints and assist in investigating thoroughly all allegations of all forms of compliance
- Work with drivers to ensure good labor relations are maintained.
- Ensure the following of the CBA to ensure proper handling of grievance process.
- Review electronic DOT logs and/or paper DOT logs.
- Works with OSC to ensure operational execution.
- Monitors time performance on a real time basis.
- Reporting on deviations from standard.
- Interviews and makes recommendations on driver candidates.
- Determine and Apply Discipline – Determines the appropriate level of discipline based on company policy.
- Resolve Conflict/Complaints – Discusses employee conflicts/complaints with appropriate parties to resolve the issue(s).
- Terminate Employment – Executes termination of employment if coaching/counseling/disciplinary action fails.
- Will provide customer service in the terminal on a as needed basis
- Other duties as assigned
- High school diploma or equivalent (required). Bachelor's degree (preferred).
- Operations management (1-3 years).
- Must be able to work with minimal supervision
- Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.
- Safety and Workers Compensation (desired) Labor relations & CBAs (desired), Training
- Interpersonal (required)
- Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
- Must be able to effectively communicate both verbally and written and exercise active listening skills
- Incumbent must be able to move about the office or garage environment and between floors; utilize standard office equipment; access filing system/cabinets; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- In person position
- Office with heating and cooling 75% of the time
- Outdoors, not sheltered from the elements
- Exposed to hazardous materials or working conditions
- In person position
- Minimal local trips, requiring overnight stay by air, bus or auto overnight stay by air, bus or auto
- Minimal domestic trips, requiring overnight stay by air, bus or auto
- 401(k)
- Dental insurance
- Vision insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off/Vacation
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Terminal Supervisor - Dallas, United States - Greyhound Careers
Description
Manages the day-to-day functions of the Driver workforce and ensures pool compliance. Responsible for effective employee/labor relations along with driver retention.
Key Responsibilities:
Minimum Education & Certifications Required:
Work Experience:
Skills:
Physical Requirements:
Working Conditions:
Travel:
Benefits:
Bring your skills to the Greyhound team and make your mark with a company that is making history
