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    Global Information Security - Chicago, United States - Hispanic Technology Executive Council

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    Description

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    This position is a Global Information Security (GIS) Policy Exception Support Specialist on the BISO GIS Exception Management team. In this role, you will primarily be responsible for three main functions within the GIS Policy Exception Management space.

    Key Responsibilities:
    1) Define, drive, and deliver major components of GIS Policy Exception Quality Assurance (QA) routines including
    Building/enhancing sustainable routines across all GIS Policy Exception types to detect and prevent non-compliance activities
    Providing weekly non-compliance reporting/metrics
    Partnering with GIS Metrics team to continuously enhance reporting functionality for Program and LOB trending and analytics

    2) Provide Web Proxy (internet) Exception support including
    Partnering with Sr. Web Proxy Exception Support and Transformation Lead and other technology SMEs designing the proxy rules and governance routines that improve the firms defenses against risks such as DLP and malware by reducing the amount of unrequested access to restricted websites
    Assisting with researching, engineering, testing, implementing, communicating, and maintaining solutions supporting the Banks proxy infrastructure from an exception management/access perspective and designing secure solutions to meet customer/client needs while also reducing risk to the bank
    Providing level 2 web proxy exception support to impacted employees across the bank, assisting in incident management discussions/bridge lines and providing both tactical and strategic solutions to reduce business impact while providing only the required access to employees to perform their business function

    3) Management of GIS Policy Exception and Privileged Access Toxic Combination process including
    Building/enhancing routines to manage and sustain process
    Obtaining BISO approvals for BRE Exception requests for employees to maintain both sides of the toxic combination

    Required Skills:
    Experience with data analytics / data science including experience with Alterex, Tableu, and other reporting tools
    Broad knowledge of Information Security technologies, techniques and processes with deep experience with Insider Threat and Web Proxy Infrastructure
    Experience and hands on knowledge with Data Loss Prevention and Malware security controls
    Experience leading complex technical projects, meeting target timelines, facilitating project meetings, authoring project documentation, issue resolution, and project resource identification
    Demonstrable ability to self-direct project outcomes, with minimal supervision to achieve program goals
    Excellent process design capability to improve overall efficiency, mitigate resource conflicts, and improve customer/client experience
    Exceptional communication and customer support skills
    Ability to build consensus and cooperation as well as to influence, interact and negotiate with senior leadership in the organization
    Knowledge of change and project management methodologies and principles and the ability to integrate them into project design

    This job will be open and accepting applications for a minimum of seven days from the date it was posted.

    Shift:

    1st shift (United States of America)

    Hours Per Week:

    40


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