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    Coordinator Office Med/Surg Nursing Admin - Cleveland, United States - University Hospitals

    University Hospitals
    University Hospitals Cleveland, United States

    2 weeks ago

    Default job background
    Description
    Position Summary

    Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.
    Essential Functions
    • Assist nursing supervisor with patient throughput staffing decisions and clinical operations.
    • Oversees the general environment of care, cleanliness and upkeep.
    • Establishes, maintains and oversees filing system.
    • Facilitates communication and efficient unit operations.
    • Responsible for inventory management.
    • Utilizes timekeeping/scheduling system as defined I work environment.
    • Trains new staff on office protocols and safety procedures.
    • Participates in performance and quality improvement initiatives.
    • Ensures implementation of business policies and procedures for the daily operations of the department.
    • Evaluates daily workflow and assigns tasks to support staff.
    • Knowledge, observation and compliance with HIPAA, OSHA and Joint Commission mandates.
    • Utilization and management of various IT systems to assist in streamlining data management and sharing of data.
    • Customer service and experience during phone conversations and meetings.
    Required For All Jobs
    • Performs other duties as assigned.
    • Complies with all policies and standards.
    • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
    • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
    Qualifications:
    Qualifications

    Education
    • High School Equivalent / GED . Required and
    • Other Accredited Program Completion of an accredited medical assistant program. Required and
    • Associate's Degree or equivalent experience Preferred
    Work Experience
    • 3+ years experience in a health care setting. Required and
    • Experience with medical billing, preferably IDX Preferred
    Knowledge, Skills, & Abilities
    • Demonstrated leadership qualities. Required
    • Excellent organizational skills. Required
    • Demonstrated customer service experience and PC skills. Required
    • Must have excellent customer service skills, with the ability to communicate clearly with persons in stressful situations. Required
    • Ability to problem-solve. Required
    • Medical terminology. Preferred
    • Word Processing/Data entry abilities. Required
    • Pediatric experience. Preferred
    • Patient care equipment specific to assigned patient population; Required
    • telephone; Required
    • nurse call system; Required
    • EKG equipment; Required
    • automated blood pressure machine; Required
    • computer; Required
    • printer/copier; Required
    • phlebotomy; Required
    • word processing; Required
    • database management; Required
    • office management. Required
    Additional Licenses and Certifications
    • Phlebotomy Certification. Required
    Physical Demands
    • Standing Occasionally
    • Walking Occasionally
    • Sitting Constantly
    • Lifting Rarely 20 lbs
    • Carrying Rarely 20 lbs
    • Pushing Rarely 20 lbs
    • Pulling Rarely 20 lbs
    • Climbing Rarely 20 lbs
    • Balancing Rarely
    • Stooping Rarely
    • Kneeling Rarely
    • Crouching Rarely
    • Crawling Rarely
    • Reaching Rarely
    • Handling Occasionally
    • Grasping Occasionally
    • Feeling Rarely
    • Talking Constantly
    • Hearing Constantly
    • Repetitive Motions Frequently
    • Eye/Hand/Foot Coordination Frequently
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