Insurance Coordinator - East Peoria, United States - Secure Dental

Secure Dental

Verified Company

East Peoria, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Title:
Insurance Coordinator

Employee Status:
Non-Exempt

Reports To:
(Nazish Jafri)

Job Summary:

The Insurance Coordinator assists patients with insurance benefits, billing and communicates with insurance companies regarding claims in addition to office Aging reports.

Essential Duties:
(Edit the following essential duties as appropriate for your practice. Prioritize in order of importance.)

Studies the insurance plans that are used most frequently with patients to understand the various nuances of each plan in order to communicate more effectively.
Documents basic insurance information on the patient's chart for quick reference.
Determines insurance eligibility, limitations and payment estimates necessary to facilitate financial arrangements.
Educates patients, as necessary, regarding insurance, their responsibility and basic terminology.
Processes and submits insurance claims daily.
Monitors and followsup on outstanding claims.
Sends information as requested by insurance companies such as xrays, charting, narratives and other documentation for processing the claim when applicable.
Provides insurance predetermination documentation to patients if required, contacts the patient to make financial arrangements, and schedules treatment.
Corresponds with insurance companies to resolve payment delays, requests for additional information, or to discuss treatment that has been denied coverage.
Handles all inquiries concerning insurance on a daily basis.

Knowledge/Skills/Abilities:

Knowledge of English composition, grammar, spelling, and punctuation.
Skilled in the use of standard office equipment including: telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software).
Ability to maintain composure and professionalism when exposed to stressful situations.
Ability to engender trust from the doctors, coworkers, and patients.
Ability to work cooperatively with management, staff, and patients.
Ability to prioritize, organize, and complete tasks in a timely and independent manner.
Ability to accept constructive criticism.
Ability to understand and follow written and verbal instructions.
Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality.
Ability to communicate and express thoughts and ideas competently.
Ability to quickly grasp relevant concepts regarding duties and responsibilities.

Education / Experience:

High school diploma or equivalent
Minimum of one two year(s) relevant experience in the dental profession

Special Requirements/Certifications/Licenses:
(Enter your requirements if applicable)

Physical and Environmental Requirements:

May be required to lift up to 30 lbs.
Sedentary position: may be required to sit for long periods of time.
Vision: close vision, depth perception, and ability to adjust focus.
Hearing: able to satisfactorily communicate with patients, doctor, and other staff members to ensure that verbal communication is clearly understood, or a satisfactorilyequivalent method of communication.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment.
Occasional exposure to toxic or caustic chemicals and radiation.
Exposure to moderate noise levels.
Exposure to hectic, fastpaced, high anxiety environments.

Additional or different duties may be assigned occasionally at employer's discretion.