Senior Team Lead, Service Delivery - Stanford, KY, United States - Orion Innovations
Description
THE OPPORTUNITY:
At Tradebyte, you will have the opportunity to work closely with major players in the e-commerce industry, ranging from trendy fashion brands to large online retailers.
Our company values an open work structure and a strong team spirit, believing that work and passion can go hand in hand.
As we continue to grow, we are seeking new team members who share our passion for work. Join Tradebyte, an independent company within the Zalando Group, and do what you love***
JOB INFO:
CONTRACT
- Full-Time
JOB FAMILY
- Operations & Support
EXPERIENCE LEVEL
- Management Level
TEAM SIZE
- <5
-
RECRUITER
- Simon Willecke
LOCATION
- Ansbach, Germany, Cheltenham (UK)
WHAT WE'RE LOOKING FOR:
- A skilled leader with a proven track record of successfully managing a service delivery team
- Extensive experience with ITIL principles, preferably with ITIL Managing Professional (MP) and/or ITIL Strategic Leader certifications
- Experience in developing and implementing service strategies within a matrix organization
- Excellent interpersonal and communication skills, with the ability to negotiate successful outcomes
- Strong understanding of 24/7 operational teams
- Background in delivering services to enterprise customers in the ecommerce and SaaS industries is a plus
- Willingness to travel internationally
- Fluent
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