Spa Host - Chicago, United States - The Spa at Palmer House

Description

JOB SUMMARY:

If you are a warm and inviting person who loves working with others and stays on top of spa trends, this job is for you.

You will be the face, voice, and energy of the spa, executing exceptional guest experiences start to finish.

You will handle day to day operations including maintaining schedules, spa attendant cleaning duties, cash register, booking appointments and assist in inventory management.

You will work with the spa team as well as hotel to ensure the guests are provided with "The Ultimate Spa Experience".

As the Spa Host you will respond to the spa manager. SCHEDULE IS THURSDAY, FRIDAY, SATURDAY, SUNDAY


EDUCATION AND EXPERIENCE:
Prior high-end Spa/Resort experience and deep understanding of spa services preferred. A working knowledge of retail management, and familiarity with Online booking software necessary. Basic computer skills required. English language speaking required.


PRIMARY DUTIES:

• Maintains a professional presence on the Spa front desk.
• Acts as the ambassador of the Spa by greeting and welcoming all visitors.
• Assist in maintaining all spa areas (retail, reception, treatment rooms, closets, back room, restrooms, changing facilities, etc).
• Monitors the entire facility with thorough walkthroughs at opening and all available minutes until end of day.
• Maintains the soothing atmosphere of the Spa with appropriate smell, music and light to ensure the spa is "staged" and "photo ready".
• Is familiar with all products and services offered to encourage sales.
• The Spa Coordinator is required to maximize the books by using smart booking techniques.
• Assists in any other areas as directed by the Spa manager.

Job Types:
Full-time, Part-time


Pay:
$ $17.00 per hour


Job Types:
Part-time, Contract


Pay:
$ $17.00 per hour

Expected hours: 28 per week


Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift

Work Location:
In person