Continuum of Care Case Manager - San Francisco, United States - Glide Community Housing, Inc.

Description

ABOUT GLIDE COMMUNITY HOUSING, INC

/SUPPORT SERVICES:

The Continuum of Care Case Manager will manage 22 CoC units in a subsidized
housing complex next to the Glide Methodist Church. The Continuum of Care (CoC)
Program (24 CFR part 578) is designed to promote a community-wide commitment
to the goal of ending homelessness; to provide funding for efforts by nonprofit
providers, states, Indian Tribes or tribally designated housing entities, and local
governments to quickly rehouse homeless individuals, families, persons fleeing
domestic violence, dating violence, sexual assault, and stalking, and youth while
minimizing the trauma and dislocation caused by homelessness; to promote
access to and effective utilization of mainstream programs by homeless individuals
and families, and to optimize self-sufficiency among those experiencing
homelessness.

The Mission and program goal of Glide Community Housing, Inc. Support Services
is to break the cycle of multi-generational dependency, poverty, and low self-worth
by providing a safe and supportive home. Glide Community Housing strives to
nurture healthy individuals, and community by offering on-site supportive services
that foster overall well-being, improve quality of life in an environment of cultural
integrity and diversity, and help individuals maintain stable housing.
Our supportive housing complex serves single, senior adults living in one of our
three high rise apartment buildings with on-site supportive services located in the
heart of Union Square in San Francisco's Tenderloin neighborhood.


PURPOSE OF POSITION/:
The Case Manager operates in a flexible, collaborative, resident-centered social
model responding to the daily and overall needs of the residential community. This
person is responsible for generally working alongside adults and the broader
residential community. This includes their teams of support. The Case Manager
primarily, but not exclusively, offers direct services, activities, and overall support
specifically targeting adults and senior residents. Position operates in a "Service on
Demand" model responding to the daily needs of the resident community. This
person is responsible for providing direct services, support, and advocacy aimed at reducing resident/client risk for housing loss. residents/clients. This position
requires a flexible schedule to accommodate resident/client needs. Services are
provided Monday-Friday from 9:00 am-5: 00 pm with a paid lunch hour.


LICENSES, PROFESSIONAL DEGREES, CERTIFICATES:

■ None


COMMUNICATION SKILLS:

■ Superb communication skills are essential, including the ability to reason and negotiate diplomatically and productively with others;
■ Excellent written communication skills. Able to draft detailed instructions, clear
procedures, correspondence, memos, and other required
documentation. Able to proof and edit complex documents.

■ Excellent presentation skills;
■ Strong public relations skills.


REASONING ABILITY:

■ Strong analytical skills, and issues associated with
various projects, and deal with complex issues and problems in a manner that presents a
useful and productive solution;
solutions to plan projects and resolve problems.


MATHEMATICAL SKILLS:

■ Able to understand and analyze financial documents with various levels of complexity;
■ Able to interpret and analyze statistical data and other data found in reports relevant to programs or projects.


COMPUTER SKILLS:

• Proficient in the use of a computer, specifically MS Office Suite 2000 (Excel, Word,

PHYSICAL REQUIREMENTS

• The physical demands described here is representative of that which an employee encounters_

- while performing the essential functions of this job. Reasonable accommodations can be made to_
- enable individuals with disabilities to perform the essential functions._

■ Ability to see within normal parameters;
■ Ability to hear within normal range;
■ Communication skills using the spoken and written word;
■ Reaching by extending hand(s) or arm(s) in any direction; finger dexterity required to
manipulate objects with fingers rather than with whole hand(s) or arm(s), for example,
using a keyboard. Able to use equipment typically found in an office environment;
■ Ability to bend or otherwise reach up or down as necessary;
■ May be required to lift up to 50 lbs., such as files, cases of photocopy paper, etc;
■ As this position requires long periods of sitting and repetitive use of telephone, computer, and other office equipment, the employee must take frequent short breaks, integrate
stretching into his or her daily duties to avoid musculoskeletal disorders, and safely
operate appropriate ergonomic equipment as supplied by the employer;
■ Ability to move about the building and community as needed. Ability to move quickly to
address emergency or potentially dangerous situations;
■ Job requires 100% of the time to be spent working from the organization's office.

**WORK