Dispatcher - St Louis, United States - City of University City

City of University City St Louis, United States

3 weeks ago

Description

Title: Dispatcher

Department: University City Police Department

The City of University City is seeking an individual to join our team of 911 Emergency Dispatchers. This position is responsible for dispatching emergency responders such as police, fire and ambulance, to locations throughout University City and surrounding area.

Job Identification/Position Summary

This is specialized work in receiving and dispatching messages in the Police, Fire, and Ambulance Communications Center. Work involves responsibility for operating two-way radios, computer systems, receiving phone calls, and performing related clerical tasks. This position requires fast, efficient and accurate receiving, dispatching and processing of calls and messages to and from Police and Fire Personnel, and other City personnel as required. Calls and messages include routine reports, requests for information and those requiring emergency actions by Police and/or Fire personnel. All work performed in accordance with established rules and regulations.

Essential Functions

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Dispatches Police Officer to emergencies and other assignments
Dispatches Fire Department apparatus and personnel
Relays information to other Police and Fire agencies; sends and receives computer messages
Monitors various radio frequencies
Maintains records as required
Performs related work as required
No criminal history
Minimum of age eighteen
Good oral and written communications
Ability to type at least twenty-five (25) words per minute
Ability to keep records and perform miscellaneous routine clerical work. Ability to work various shifts and assignments
Ability to understand and follow written and oral instructions
Ability to successfully go through and pass the pre-hiring process

Skills, Knowledge, and Experience Preferred but Not Required

REJIS and LE WEB
Considerable knowledge of radio transmission procedures
Education beyond high school diploma
Knowledge of Federal Communication Commission rules and regulations governing operation of radio-telephone transmitting and receiving systems
Knowledge of Police and Fire organization, operation and codes
Knowledge of Federal Communication Commission rules and regulations governing operation of radio-telephone transmitting and receiving systems
Knowledge of Police and Fire organization, operation and codes

Attributes

Possess integrity
Ability to maintain confidentiality
Ability to act quickly and correctly in an emergency
Ability to be tactful and courteous with the public and City employees in all situations
Ability to multi-task in a fast-paced demanding environment
Good moral character
Team player

Education

Graduation from high school or equivalent

Physical and Environmental Conditions

Sitting, computer typing, radio transmitting, and answering telephone calls in closed environment for long periods of time
Working various shifts, holidays, and weekends at times as needed

Equipment Used to Perform Job

Computers, telephones, printers, copiers

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