Student Experience Coordinator Santa Monica - CALIFORNIA SCHOOL OF LANGUAGES INC
3 weeks ago
Description
Orientation
- Preparation
- Prepare orientation room
- Prepare enrollment documents and orientation packets for new students
- Prepare placement exam materials
- Greet new students on their first day
- Enrollment documents
- Assist students with completing enrollment documents
- Scan and upload
- Input students' information
- Track which documents are missing and follow up as necessary
- Placement exam
- Give and proctor placement exam
- Grade placement exams and input exam scores
- Scan and upload
- Presentation
- Present Canva to students
- Walking tour
- Lead a walking tour around the school area
- Photos
- Take and upload individual pictures of new students
- Create new student IDs
- Take and upload group photo of new students (on walking tour)
Weekly Duties
- Classes and class changes
- Print new student list
- Distribute student books and level documents
- Update student book inventory
- Teacher class sets
- Update teacher class set inventory
- Attendance
- Generate, print, and distribute
- Input
- Scan and upload
- Input
- Grade reports
- Generate, print, and distribute
- Input
- Scan and upload
- Evaluations
- Generate, print, and distribute
- Input
- Scan and upload
- Level up
- Input
- Prepare level up documents and packets for students taking the level up exams
- Input
- Scan and upload
- Feedback
- Send one week evaluations
- Send final feedback
- Review student feedback
- Enter feedback and assign follow up on feedback to necessary team members
- Curriculum
- Print and distribute curriculum
Student Management
- Serve as the "face of the school"
- Student requests (in school)
- Attendance
- Vacation requests
- Class requests
- Level up
- Leave early requests
- Student advising (outside of school)
- Activities
- CAP and EA
- Recommendations (i.e. renting a car, directions, buying a bus pass)
- Student birthday cards
- Sim cards
- Sell
- Collect payment
- Input
Graduation
- Preparation
- Certificates
- Generate and edit
- Print and distribute
- Transcripts
- Generate and edit
- Print and distribute
- Prepare graduation room
- Hand out student certificates / transcripts
- Distribute and collect gaps and gowns
- Take and upload group photo of graduating students
Groups
- Preparation
- Plan and execute
- Follow guidelines as to specific requirements for group as listed by Supervisors
- Send out reports as requested by sponsors/ agencies
- Record and communicate correspondence with students and sponsors/ agencies
- Assigned tasks regarding group given by Supervisors
Admissions
- Inquiries
- Take care of inquiries from direct students and agencies
- Admit and invoice walkin students
- Payments
- Collect payment
needed (Cash and credit card)
- Student interaction
- Answer questions from both students and agencies about the admissions and
Housing
- Host family visits
- Visit our host families when needed
- Visit our residential providers when needed
- Search new host families when needed
- Housing maintenance
- Communicate maintenance requests
- Apartment inspections
Airport transfer
- Collect departure (flight) information for upcoming students proactively
Sevis accreditation
- DSO duties
- Issue I20 documents for students
- Helps solving complaints of students/agents
- Takes especially care of housing and airport transfer complaints
Other Duties
- Keep school and work spaces neat and organized
- Office supplies
- Organize
- Update list with necessary supplies
- Holiday parties
- Organize
- Decorate school
- Prepare supplies
- Set up
- Facilitate parties
- Clean up
- Take and upload photos of students (during party)
- Keep track of copy machine needs and communicate with Logicopy regarding issues and toner/staple replacements
- Train and supervise Student Services on campus worker
- Answer incoming phone calls
- Assist with walk in students
- Take and upload photos for social media accounts
- Keep track of student requests on Trello
- Keep up to date with policies and procedures and offer constructive feedback for improvements
- Lifting, moving, standing for periods of time appropriate to position
- Moderate lifting and carrying up to 25 pounds
- Other projects as assigned by supervisor
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