Elevator Service Operation Manager - Washington, United States - Collins Elevator Service Inc
Description
Benefits:
- 401(k)
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Small union elevator service company serving the Washington, DC metropolitan area is seeking to fill a full-time position for Elevator Service Operations Manager.
JOB RESPONSIBILTIES:
Fast-paced environment with the opportunity to develop your field operations career.
We are seeking a motivated, top performing elevator field operations professional to deliver high quality products/services that meet customer needs.
Key areas of responsibility include:
- Set clear vision and goals for the Service and Maintenance Department to achieve targeted performance metrics.
- Supervise, manage, oversee, and optimize the Service/Repair and Maintenance department in increased growth and profitability, customer satisfaction, and safety.
- Analyze job completion to determine shortfalls and develop action plans to improve performance.
- Dispatching
- Schedule maintenance visits and service requests, testing coordination, callback management, manage maintenance completion
- Field efficiency communicating, managing, directing field technicians
- Seeking bid solicitations
- Performing site surveys perform layouts, field measurements, prepare maintenance agreements, proposals and bids, pricing, contracts, open order repair.
- Labor and material costs management ordering parts,
- Customer communication and satisfaction
- Enforcing company guidelines and rules
- Maintain a sterling representation of the company at all times;
Qualification:
- Experience leading field technicians and/or supervisors in performing elevator maintenance and repair functions.
- Very strong knowledge of elevators, elevator service contracting, and elevator service estimating.
- Very comfortable in a technical environment utilizing Microsoft based computer software
- Word, Excel, PowerPoint, and Outlook
- Proven success in leading others is crucial
- Excellent communication skills
- Highly teamoriented
- Selfmotivated individuals who have the ability to manage many simultaneous projects and responsibilities.
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