Event Staff - Carmel, United States - 360 Destination Group

Description

WHO ARE WE?

360 Destination Group is an award-winning national destination and event management company with offices throughout California, Las Vegas, Florida, Texas, Arizona, Nashville, Chicago and New York. 360DG packs decades of know-how into amplifying the very best that each destination has to offer.

WHAT DO WE DO?

Not only do we personally handle all logistics and organization, but we also seamlessly blend that with carefully thought-out event concepts that engage our clients and their employees. Core services could include: Transportation, Professional Staffing, Entertainment, Décor & Theme Concepts, Off-Property Venues, Event Design & Development, Dine-Arounds, Activities, Teambuilding, Registration & Hospitality, VIP Services and Professional & Motivational Speakers.

WHAT DO WE NEED?

We are currently seeking hospitality-oriented event staff interested in joining our Monterey & Carmel teams Event staff are part-time W-2 employees who work for us on an as-needed basis and are officially titled Field Representatives. As a Field Representative at 360DG, you'll assist with bringing to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you

WHY JOIN THE TEAM?

The majority of the work takes place on weekdays after 5:00pm and you will be compensated for a minimum of 5 hours for each assignment (for example: if you work a 2-hour shift, you will still be compensated for 5 hours). We offer competitive compensation and a flexible schedule--you are free to accept or deny shifts at will.

If this sounds right up your alley, we encourage you to apply here Once you apply, a member of our Operations team will reach out to arrange an interview within the week.

Essential Duties & Responsibilities:

• Be friendly, professional, attentive and have a positive attitude. Show your hospitality heart
• Know all details of the Field Representative Agreement (reimbursables, code of conduct, scheduling, communications).
• Attend required annual in person and online training classes, complete by due date.
• Be thoroughly familiar with the details of your assigned shift and follow direction given by your Operations Manager.
• Have reliable transportation to be able to travel throughout your resident city, expect to cover the first 25 miles on your own, the balance can be submitted for reimbursement.
• Be punctual and arrive prepared for your shift when scheduled:

1. Print Schedule of Services, group sign and/or the program manifest.
2. Bring clear clip board, counter/clicker, fully charged smart phone, phone charger, water, snacks, and meals.
3. Arrive in uniform. If a uniform has not yet been provided, wear an all-black short sleeve shirt and black pants.
4. Keep records of guest counts, driver details, and any pertinent event information. Communicate any updates, changes, or challenges to your Operations Manager.

• Perform duties as per the Schedule of Services which will be emailed prior to the event.
• Assist and support your fellow Field Staff.
• When interacting with clients, hotel partners and vendors - be attentive, patient, and professional.
• Be proactive in anticipating clients' needs and in taking steps to ensure an exceptional program and experience.
• Be reactive to issues that may arise during the program.
• Maintain a good, general-working knowledge of local destinations in your city/event location (i.e.: fun facts, historical events).
• Validate shift hours in Paylocity and submit expenses per the payroll calendar.

Qualities of Work Responsibilities:

• Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve our company's products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Are detail-oriented with vendor contracts, invoices, and agreement clauses.
• Respond quickly to changing circumstances and anticipate new developments where possible.
• Act in a forthright way.
• Give and accept feedback constructively.
• Recognize and consider the client's expectations and needs and have a "do what it takes" mentality.

We are seeking individuals with...

• A minimum of one year work experience in the hospitality industry.
• Familiarity of the local area, hotels, tourist attractions, and airport.
• A "can-do" attitude with strong people and communication skills.
• Knowledge of technology (smart phones, tablets, computers, internet, printers, etc.)

Job Conditions:

The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:

• Frequently required to perform administrative and professional work using writing tools and electronic media.
• Required to be ambulatory to move around freely between buildings and between levels within buildings.
• Occasionally lift and/or move up to 30 pounds.
• Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

Disclaimer:

This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Acknowledgements:

360 Destination Group is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.