Design Research Lead - McLean
1 month ago

Capital One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research is to accelerate teams' learning velocity. We do this by conducting primary research studies, assessments, and testing. Additionally, we oversee democratized research/testing conducted by others.
A key aspect of our role is to find and synthesize existing research and data to help teams acquire the knowledge they seek to make informed decisions.
- Learning Objective Clarity: Consults with Product teams
- Research Excellence and Delivery
- Actionable Recommendations: Authors useful...
Job description
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