Opener Am Daytime Team Member - Dedham, United States - Chick-fil-A Dedham

Chick-fil-A Dedham
Chick-fil-A Dedham
Verified Company
Dedham, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Benefits:


  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Who We Are:
One of the fastest-growing quick-service restaurants in the country Industry leader in Customer Service Hospitality Faith-based, family-owned company

  • Pay Type: $15 + / hr
  • Parttime 6AM 2PM / 6AM3 AM
Full Time: 6 AM-4PM / 7AM-4PM

  • Benefits: Access to scholarships at up to $33,000 per year
  • Flexible hours and Sundays Off
  • Positive Work Environment
  • Free Meals
  • Growth and Management Opportunity

Requirements:


  • Ability to multitask, work at a quickly, yet efficiently
  • Teamoriented, adaptable, dependable, and strong work ethic
  • Customer serviceoriented, Positive attitude, Ability to communicate effectively with guests and team members
  • Detailed oriented keenly observant

General Responsibilities

  • Read, understand and comply with all of the Team Member Handbook
  • Understand the expectation of ChickfilA customer service standards
  • Positive and serving attitude with a warm personality.

Use our CORE 4 model to serve guests:
eye contact, smile, speak enthusiastically, stay connected Greeting and serving guests with enthusiasm, courtesy, and hospitality.

  • Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections with customers (EC).
  • Take orders with speed and accuracy
  • Demonstrate knowledge of the brand and menu items
  • Protect the customer experience by checking product for quality and consistency, ensuring packaging, food presentation is top level, deliver portions that are correct and meet all weight and presentation expectations.
  • Ensure FIFO (First In, First Out) model is being followed.
  • Appropriately handle all customer issues and play a part in customer recovery.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Ensure your appearance is in compliance with the Handbook
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Be responsible to fill your shift if you are not able work.
  • Display good stewardship and a sense of ownership for the business
  • Able to lift pounds on a consistent basis
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