Case Manager - Washington, United States - Wanda Alston Foundation

Wanda Alston Foundation

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Case Manager provides youth-centered, trauma-informed case management services for eight to twelve LGBTQIA2S+ individuals ages 18 to 24 who live in The Wanda Alston Foundation's extended transitional living program.

The Case Manager relies on clinical skills to develop and track individual service and treatment plans for each client.

The case manager addresses client needs such as connecting youth with medical and mental health services, accessing public benefits and community resources, developing budgeting skills, and connecting youth with permanent and stable housing.

The Case Manager works with house monitors who staff the facility on a 24/7 basis to implement programming and assist clients in meeting their treatment plan goals.

The Case Manager reports to the Operations Manager.

Tasks include, but are not limited to:

Develop and implement service and treatment plans for each client while prioritizing the goal of obtaining and achieving independent living
Assist clients in need of obtaining benefits, entitlements, and other legal services
Provide crisis intervention services if needed and referrals for psychiatric assessment
Coordination of care with service providers including medical, mental health, substance abuse, and other supportive services
Provide oncall support on a rotating basis with other oncall leadership team members
Respond to emergencies, callouts, etc.
Weekly inperson case management services for each resident
Develop and maintain of community partnerships to provide superior services
Facilitate group life skills trainings with clients
Ongoing assessment and adjustment of services provided in collaboration with other staff and community partners
Accurate and timely documentation and reporting of services through HMIS (Homeless Management Information System)
Maintain a high level of confidentiality and integrity when handling client information

Desired Skills and Qualifications:

Master's in Social Work (MSW) required.
Minimum of two years of relevant human service, social services, or case management experience
Experience with Homeless Management Information System (HMIS) or comparable system
Knowledge of case management documentation and record keeping
Experience working closely with LGBTQIA2S+ young adults
Experience working in transitional living programs or similar housing program
Knowledge of substance abuse/recovery, family systems, medical and mental health treatment
Selfstarter who can multitask and efficiently prioritize tasks
Sensitivity to the needs and challenges of LGBTQIA2S+ young adults experiencing homelessness, at risk for homelessness, or those who have experience trauma
Knowledge of community (Washington, DC metro area) providers and resources including LGBTQIA2S+ health care, mental health care, housing, employment, social and needs based services, transportation, and educational resources
Excellent interpersonal and written communication skills
Excellent organizational and time management skills
Must be able to exercise patience and understanding even in escalated or crisis situations