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Retention Specialist
2 days ago
San Mateo County Community College District San Mateo, United StatesBelow you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the · Apply for this Job · link/button. · If you would like to bookmark this posit ...
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Fellow Retention Specialist
1 week ago
University of California , Riverside Oakland, United StatesThe UCR College Corps (Program) is part of the #CaliforniansForAll Governor's initiative which provides approximately 150 college students (College Corps Fellows) at UCR with opportunities to support and learn from organizations working in three priority areas: K-12 Education, Cl ...
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Deposit Operations Specialist
2 days ago
Bank of San Francisco San Francisco, United StatesAre you looking for growth opportunity supporting a fast growing, fast paced, client-oriented boutique bank with opportunity to learn and grow? The Bank of San Francisco is looking for a Deposit Operations Specialist to become a critical part of our team. Please contact us today ...
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Lifecycle Marketing Manager
2 days ago
Xero San Francisco, United States PermanentHow you'll make an impact: As a Lifecycle Marketing Manager for Small Business, you'll be leading a talented team of #humans who play a crucial role in driving Xero's global lifecycle and engagement strategy, by orchestrating #beautiful experiences to our small business customers ...
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Financial Advisor
1 week ago
Northwestern Mutual San Francisco, United States*Must be in San Francisco Bay Area · At Northwestern Mutual, Build a Business for Yourself, but Not by Yourself. · Northwestern Mutual was named one of the World's Most Admired Companies in our industry by Fortune's annual survey in 2024 and ranked 111 by Fortune 500, affirming ...
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00002 Citibank, N.A. San Francisco, United States Full timeDescription · /Overview: The position represents an opportunity to join a growth segment within Citi's Commercial Bank (CCB). The CCB is focused on fast growing, mid-sized corporates going global. · Candidate will be responsible for business development through new client acquis ...
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Project IMPACT
1 week ago
The California State University San Francisco Bay Area, United States Full timeSalary and Benefits · PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $5,585.00 per month. · Cal State East Bay offers a broad range of benefits that includes medical, dental, vis ...
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EE Division Senior AP Analyst
4 weeks ago
InsideHigherEd San Francisco, United States· EE Division Senior AP Analyst (7716U) Job Department of Electrical Engineering and Computer Sciences (EECS) About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that ...
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Housing Coordination
1 week ago
Episcopal Community Services Of San Francisco San Francisco, United StatesJob DetailsJob Location972 Mission Street - San Francisco, CAPosition TypeFull TimeSalary Range$ $30.17 HourlyJob CategoryNonprofit - Social ServicesDescriptionPROGRAM AND RESPONSIBILITIES SUMMARY: Episcopal Community Services is launching a Flexible Housing Subsidy Pool (FHSP) p ...
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Data Specialist
1 week ago
American Academy of Ophthalmology San Francisco, United StatesThe American Academy of Ophthalmology is looking for a Data Specialist. The Data Specialist provides day-to-day data integrity in the membership database. The staff is responsible to create reports, update key metrics, and manage processes to resolve data anomalies and maintain d ...
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Legal Billing Specialist
1 week ago
The LaSalle Group West Valley City, United StatesOur client, a premier law firm, is looking for a hands-on Legal Billing Specialist to work directly alongside the billing supervisors and managers and contribute to the team. This is a great opportunity for a Legal Billing Specialist to gain experience with a global industry lead ...
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E-commerce Email Marketing Specialist MX
3 weeks ago
Simera San Francisco, United StatesUnlock your remote work journey: you shine, we match you Once you apply, you will be receiving your profile link in the next 24hrs. After applying you will need to complete your profile, receive follow-ups from our talent advisors, and our AI platform will do the rest. · Summary ...
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EP Cardiology job in TX
1 week ago
Enterprise Medical Recruiting San Francisco, United States PermanentLooking to practice in Dallas We are scheduling interviews with the ?largest independently owned cardiology group in Texas The new? EP Cardiologist ?will be part of a multidisciplinary team of cardiovascular specialists with an excellent reputation and more than 50 years of servi ...
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Physician Empire San Francisco, United States Permanent5 miles to St. Clair Shores 10 miles to Warren 15 miles to downtown Detroit 30 miles to Detroit Metropolitan Wayne County Airport (DTW) Internal Medicine, Family Medicine and Geriatricians to join the team in Detroit, MI. Join a 30 year old, progressive, physician run group speci ...
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Infectious Disease job in IL
1 week ago
Enterprise Medical Recruiting San Francisco, United States PermanentWill join a part-time Infectious Disease specialist in one of the top Financially Sound Health Systems in the Nation in central Illinois. · Practice Details · Will provide inpatient services, with an outpatient clinic on the hospital campus in the process. · Current ID works 7 da ...
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Customer Success Manager
1 week ago
Luminai San Francisco, United States[Full Time] Customer Success Manager at Luminai (United States) | BEAMSTART Jobs · Customer Success Manager · Luminai United States · Date Posted · 29 Apr, 2023 · Work Location · San Francisco, United States · Salary Offered · $90000 — $130000 yearly · Job Type · Full Time · Ex ...
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Travel Ultrasound Technologist
2 days ago
Aureus Medical Group - Imaging San Francisco, CA, United StatesAureus Medical Group - Imaging is seeking a travel Ultrasound Technologist for a travel job in San Francisco, California. · Job Description & Requirements · Specialty: Ultrasound Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 15 weeks · 40 ho ...
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Customer Success Specialist
1 week ago
Scribe San Francisco, United StatesAbout usScribe is where exceptional people come to do the best work of their careers. We are a series A, product-led growth startup based in San Francisco. We help over 1 million go-to people document and share what they know. Scribe automatically creates step-by-step guides for ...
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Recruiting and Talent Specialist
1 week ago
POLY-CAM, INC San Francisco, United StatesWhy join Polycam? · We have great traction both in terms of active users and paid subscribers, and our core metrics are growing at a world-class rate. We've received seed funding from Sequoia Capital, Chad Hurley (cofounder of YouTube) and other great investors. Investors from n ...
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Area Director of Account Management
1 week ago
Kaiser Permanente San Francisco, United StatesJob Summary: · Directs the long-term strategic direction of sales and retention strategies for health insurance or workers compensation accounts in alignment with company-wide initiatives. Establishes best practices for utilizing resources, technology tools, and customer performa ...
senior retention specialist - San Francisco, United States - ProSites
Description
Senior Retention SpecialistJob SummaryThe Senior Customer Retention Specialist loves to drive results and promote the highest level of client satisfaction by turning a client into a true partner and developing real, authentic relationships.
Client success is a top priority at ProSites and as such, we empower our employees to drive that message home with our clients.
You constantly are looking to identify & cultivate business growth opportunities while ensuring a high level of continuous client satisfaction.
Our clients must be real relationships you value, and you would do anything to maintain a high level of trust with them.
Responsibilities:
Analyze customer feedback and ensure customer retention.
Develop and maintain knowledge of the companys products, services, policies and procedures.
Report accurately on calls inbound and outbound, and call details on CRM (Salesforce).Develop valuable rapport with clients, provide analysis and suggestions of services they have and what they would benefit from.
Demonstrate outstanding customer service through phone, email and chat support.Exhibit exceptional organizational skills and maintain up-to-date documentation of all client activities throughout the agencyHave an extremely high level of ownership and responsibility; represent the client internallyCollaborate and offer insight to customer retention campaigns by recognizing triggers based on customer behaviorOther duties as assigned by managementRequirements: 3+ years of customer retention experience at a SaaS company5+ years of customer service experience in a fast paced, customer focused environmentProficiency in Microsoft Office (including Word, Excel, PowerPoint, etc.)
Familiarity with CRM, preferably , or similar systems requiredStrong time management and project management skillsComfortable learning, using and discussing very granular elements of website technology and integrationsBenefits:
Excellent benefits package that includes a 401K match, medical, dental, vision and moreCompany EventsGenerous vacation (3 Weeks) and paid holidaysAmazing and frequent team building events#J-18808-Ljbffr
