- Assists assigned team with the coordination of health care activities and/or health education activities for Alliance members
- Establishes and maintains effective working relationships with Provider offices, County departments and other community agencies related to care coordination for members, disease management, and/or health education
- Recommends and implements program improvements that strengthen member access and health outcomes
- Knowledge of:
- Bilingual (English/Spanish) desired, but not required
- The principles and practices of managed healthcare and health care systems
- Customer service
- Care Coordination principles and practices
- The diverse needs of the Medi-Cal population
- Ability to: Competently navigate computer systemsUse Microsoft Word and Excel, and Alliance systemsWork independently with minimal supervisionEffectively document, summarize and resolve member concerns and inquiries Identify, maintain, and protect sensitive HIPAA information (Personal Health Information) and follow procedures to ensure the security of such information
- Education and Experience: High school diploma or equivalentThree years (or an Associate's degree in Health, Social Services or related field or Medical Assistant certification and a minimum of two years) of relevant experience in a healthcare setting interacting with members, patients and/or providers in meeting service needs; or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying
- While this position is connected to one of our Alliance offices, we are in hybrid remote/in-office work environment right now and we anticipate that the interview process will take place remotely.
- Our Alliance office locations have officially re-opened and while some employees may work in full-time telecommute schedules, attendance at quarterly company-wide events or department meetings will be expected.
- Based on the nature of work, this position may require onsite presence, which is dependent on business need. Details about this can be reviewed during the interview process
- This is a temporary position, and does not provide the benefits that are listed below (it is standard language from our regular job posts and cannot be altered or removed)
- Medical, Dental and Vision Plans
- Ample Paid Time Off
- 12 Paid Holidays per year
- 401(a) Retirement Plan
- 457 Deferred Compensation Plan
- Robust Health and Wellness Program
- Onsite EV Charging Stations
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Temporary Pediatric Care Coordinator - California, United States - The Alliance
Description
ABOUT THESE TEMP POSITIONS
We are filling three temporary roles, and the length of the assignment is estimated to go until May/June, 2024 depending on the start date. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with.
WHAT YOU'LL BE RESPONSIBLE FOR
Reporting to the Pediatric Complex Case Management Supervisor, this position:
WHAT YOU'LL NEED TO BE SUCCESSFUL
To read the full position description and list of requirements .
OTHER DETAILS
The full compensation range for this position is listed below.
Pay Range: $ $31.55 per hour
The actual compensation for this role will be determined by our compensation philosophy, analysis of the selected candidate's qualifications (direct or transferrable experience related to the position, education or training), as well as other factors (internal equity, market factors, and geographic location).
OUR BENEFITS
