Service Dispatcher - Woodbury, United States - Star Group LP
Description
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology.
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
- Scheduling service calls and providing work orders for Service Technicians according to urgency
- Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
- Communicating with other Dispatchers, Service Technicians and other departments
Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment.
It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
- High School Diploma or Equivalent
- 1 2 years prior dispatch experience preferred
- Prior experience in a customer service setting a plus
- Proven problem solving skills
- Ability to work well in a fast paced environment
- Proficiency with the MS Office Suite, MS Outlook and Web navigation
_The hourly pay rate is $20 per hour._
Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service.
Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development.
In addition, you may find opportunities for advancement to roles of greater responsibility with us.Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
.Plus more
_ Build a rewarding career with an industry leader_
**_ We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace._
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