Unit Manager - Wilmington, United States - August Healthcare at Wilmington

Description

Purpose of Your Job PositionThe primary purpose of your position is to supervise the day-to-day nursing activities of the Facility during your tour of duty.

Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our Facility, and as may be required by the Director of Nursing Services, to ensure that the highest degree of quality care is maintained at all times.

Delegation of AuthorityAs Nurse Supervisor you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

Job FunctionEvery effort has been made to identify the essential functions of this position.

However, it in no way states or implies that these are the only duties you will be required to perform.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

Duties and ResponsibilitiesAdministrative Functions

• Assist the Director of Nursing Services (the "Director") in directing the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the Facility.
• Participate in developing, maintaining, and updating written policies and procedures that govern the day-to-day functions of the nursing service department.
• Ensure that reference material (i.e., PDR'S, regulations, professional standards of practice, etc.) maintained at the nurses' stations is current. Recommend written material that will assist the nursing service department in meeting the day-to-day needs of the resident.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this Facility.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports or recommendations to the Director concerning the operation of the nursing service department.
• Periodically review the department's policies, procedure manuals, job descriptions, etc. Make recommendations for revisions to the Director.
• Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the residents' total regimen of care.
• Ensure that all nursing service personnel comply with their respective job descriptions.
• Participate in the development, maintenance, and implementation of the Facility's quality assurance program for the nursing service department.
• Participate in Facility surveys (inspections) made by authorized government agencies as requested by the Administrator or the Director.
• Periodically review the resident's written discharge plan. Participate in the updating of the resident's written discharge plan as required.
• Assist the Director in planning the nursing services portion of the resident's discharge plan, as necessary.
• Meet with the nursing staff, as well as support personnel, in planning the department's services, programs, and activities.
• Admit, transfer, and discharge residents, as required.
• Complete accident or incident reports, as necessary.
• Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies, as required.
• Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary.

Committee Functions

• Attend various committee meetings of the Facility (i.e., Infection Control, Policy Advisory, Pharmaceutical, Quality Assessment, etc.) as required.
• Assist in preparing written and/or oral reports of the nursing service programs and activities to submit to such committee(s), as directed.
• Provide information to the Quality Assurance and Assessment Committee, as requested.
• Participate in developing the agenda for the Care Plan Committee meetings, as necessary.
• Participate in regularly scheduled reviews of the discharge plans and make such plans available to the Care Plan Committee, as required or as may be necessary.
• Implement recommendations from established committees as instructed by the Director.

Personnel Functions

• Ensure that a sufficient number of licensed practical and/or registered nurses are available for your tour of duty to ensure that quality care is maintained.
• Ensure that a sufficient number of CNA/GNAs are available for your tour of duty to ensure that routine nursing care is provided to meet the daily nursing care needs of each resident.
• Develop work assignments, and/or assist in completing and performing such tasks.
• Delegate to each LPN or RN the administrative authority, responsibility, and accountability necessary to perform his/her assigned duties.
• Ensure that all nurse aide trainees are under the direct supervision of a LPN.
• Make daily rounds of the nursing service department to ensure that all nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report findings to the Director.
• Monitor absenteeism to ensure that an adequate number of nursing care personnel are on duty at all times. Report problem areas to the Director.
• Ensure that established policies and procedures, including dress codes, are followed by all departmental personnel.
• Review complaints and grievances made or filed by department personnel. Make appropriate reports to the Director, as required or as may be necessary.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the Facility to ensure that nursing services and activities can be adequately maintained to meet the needs of the residents.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the unit and shift.
• Meet with your shift on a regularly scheduled basis to assist in identifying and correcting problem areas and/or to assist in the improvement of services.
• Review and evaluate your department's workforce and make recommendations to the Director.
• Participate in employee performance evaluations, determining your shift's staffing requirements, and making recommendations to the Director concerning employee dismissals, transfers, etc.
• Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status and in accordance with applicable state laws.
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the Facility's policies and procedures governing accidents and incidents.

Nursing Care Functions

• Inform nursing service personnel of new admissions, their expected time of arrival, room assignment, etc.
• Ensure that rooms are ready for new admissions.
• Greet newly admitted residents upon admission. Escort them to their rooms, as necessary.
• Make rounds with physicians, as necessary.
• Encourage attending physicians to record and sign progress notes, physicians' orders, etc., on a timely basis and in accordance with current regulations.
• Inform the Director when physician visits are not made in a timely manner.
• Consult with the resident, his/her family, and the resident's physician in planning the resident's care, treatment, rehabilitation, etc., as necessary.
• Notify the resident's attending physician and next-of-kin when there is a change in the resident's condition.
• Visit residents on a daily basis in order to observe and evaluate each resident's physical and emotional status.
• Ensure that direct nursing care be provided by a licensed nurse, a CNA/GNA, and/or a nurse aide trainee qualified to perform the procedure.
• Review nurses' notes to ensure that they are informative and descriptive of the nursing care being provided, that they reflect the resident's response to the care, and that such care is provided in accordance with the resident's wishes.
• Provide direct nursing care, as necessary.
• Start IVs, obtain sputum, urine and other specimens for lab tests as ordered.
• Take TPRs, blood pressures, etc., as necessary.
• Admit, transfer, and discharge residents, as necessary.
• Report problem areas to the Director. Assist in developing and implementing corrective action.
• Keep the Director informed of the status of residents and other related matters through written or oral reports.
• Assist the Charge Nurse in monitoring seriously ill residents.
• Authorize the use of restraints when necessary and in accordance with our Facility's policies and procedures and in compliance with applicable state laws.
• Ensure that all RNs and LPNs on your shift comply with written procedures for the administration, storage, and control of medications and supplies.
• Monitor medication passes and treatment schedules to ensure that medications are being administered as ordered and that treatments are provided as scheduled.
• Review medication cards for completeness of information, accuracy in the transcription of physician orders, and adherence to stop order policies.
• Inspect the nursing service treatment areas daily to ensure that they are maintained in a clean and safe manner.
• Ensure that residents who are unable to call for help are checked frequently.
• Meet with residents, and/or family members, as necessary. Report problems to the Director.
• Assist in arranging transportation for discharged residents, as necessary.
• Inform family members of the death of the resident.
• Call funeral homes when requested by the family.

Staff Development

• Participate in developing, planning, conducting, and scheduling in-service training classes that provide instructions on "how to do the job," and ensure a well-educated nursing service department.
• Develop, implement, and maintain an effective orientation program that orients the new employee to your shift, its policies, and procedures, and to his/her job position and duties.
• Provide leadership training that includes the administrative and supervisory principles essential for your LPNs and RNs.
• Encourage your LPNs and RNs to attend and participate in outside training programs. Schedule times as appropriate.
• Assist the Director in developing and revising the nursing assistant training curriculum used by the Facility.
• Assist the Director in planning clinical supervision for nurse aide trainees.
• Assist in developing annual Facility in-service training programs (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.).
• Assist in developing advance directive in-service training programs for the staff and community.
• Assist support services in developing, implementing, and conducting in-service training programs that relate to the nursing service department.
• Assist in the development of in-service training programs for the nursing staff. Ensure that these programs meet the continuing education requirements which allow licensed personnel (e.g., RNs, LPNs, CNAs, etc.) to keep their license on an active status.
• Attend and participate in continuing education programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status.

Safety and Sanitation

• Assist in developing safety standards for the nursing service department, as necessary.
• Assist the Director in identifying, evaluating, and classifying routine and job-related functions to ensure that tasks in which there is potential exposure to blood or body fluids are properly identified and recorded.
• Ensure that all personnel performing tasks that involve potential exposure to blood or body fluids participate in appropriate in-service training programs prior to performing such tasks.
• Ensure that an adequate supply of personal protective equipment is on hand and readily available to personnel who perform procedures that involve exposure to blood or body fluids.
• Ensure that personnel follow established procedures for the use and disposal of personal protective equipment.
• Monitor your shift's personnel to ensure that they are following established safety regulations in the use of equipment and supplies.
• Ensure that all nursing service personnel comply with established departmental policies and procedures.
• Ensure that nursing service work areas (i.e., nurses' stations, medicine preparation rooms, etc.) are maintained in a clean and sanitary manner.
• Ensure that all resident care rooms, treatment areas, etc., are maintained in a clean, safe, and sanitary manner.
• Ensure that nursing service personnel follow established hand-washing and hand hygiene procedures.
• Ensure that nursing service personnel participate in and conduct all fire safety and disaster preparedness drills in a safe and professional manner.
• Participate in the development, implementation, and maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel.
• Ensure that nursing service personnel follow established infection control procedures when isolation precautions become necessary.
• Participate in the development, implementation, and maintenance of the procedures for reporting hazardous conditions or equipment.
• Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving residents.
• Report missing or illegible labels and MSDSs to the safety officer or other designated person.

Equipment and Supply Functions

• Recommend to the Director the equipment and supply needs of the department.
• Ensure that an adequate stock level of medications, medical supplies, equipment, etc., is maintained on premises at all times to meet the needs of the resident.
• Assist the Maintenance Director in developing a preventive maintenance program for maintaining the nursing service department's equipment and supplies in a safe and operable manner.
• Participate in the development and implementation of the procedures for the safe operation of all nursing service equipment.
• Ensure that only trained and authorized personnel operate the nursing service department's equipment.
• Ensure that all personnel operate nursing service equipment in a safe manner.
• Monitor nursing procedures to ensure that nursing service supplies are used in an efficient manner to avoid waste.
• Ensure that appropriate MSDSs are on file for hazardous chemicals used in the nursing service department.

Care Plan and Assessment Functions

• Participate in the development of written preliminary and comprehensive assessments of the nursing needs of each resident, as necessary.
• Participate in the development of a written plan of care (preliminary and comprehensive) for each resident that identifies the problems and needs of the resident, indicates the care to be given, goals to be accomplished, and which professional service is responsible for each element of care.
• Encourage the resident to participate in the development and review of his/her care plan.
• Review resident care plans for appropriate resident goals, problems, approaches, and revisions based on nursing needs.
• Ensure that all personnel involved in providing care to the resident are aware of the resident's care plan. Ensure that nursing personnel refer to the resident's care plan prior to administering daily care to the resident.
• Review nurses' notes to determine if the care plan is being followed.
• Assist in planning, scheduling, and revising the MDS, including the implementation of RAPs and Triggers.
• Review resident's medical and nursing treatments to ensure that they are provided in accordance with the resident's care plan and wishes.

Budget and Planning Functions

• Keep abreast of economic conditions and situations, and recommend to the Director adjustments in nursing services that ensure the continued ability to provide quality care.
• Recommend to the Director the equipment needs of the nursing service department.

Resident Rights

• Ensure that all nursing service personnel are knowledgeable of the residents' responsibilities and rights including the right to refuse treatment.
• Review complaints and grievances made by the resident and make a written or oral report to the Director indicating what action(s) were taken to resolve the complaint or grievance. Follow Facility's established procedures.
• Maintain a written record of the resident's complaints and/or grievances that indicates the action taken to resolve the complaint and the current status of the complaint.
• Report and investigate all allegations of resident abuse and/or misappropriation of resident property.
• Ensure that nursing staff personnel honor the resident's refusal of treatment request. Ensure that such requests are in accordance with the Facility's policies governing advance directives.
• Must adhere to all HIPAA requirements.

Working Conditions

• Works in office area(s) as well as throughout the nursing service area (i.e., drug rooms, nurses' stations, resident rooms, etc.).
• Is involved with residents, personnel, visitors, government agencies or personnel, etc., under all conditions and circumstances.
• Communicates with the medical staff, nursing personnel, and other department directors.
• Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Attends and participates in continuing educational programs.
• Maintains a liaison with the residents, their families, support departments, etc., to adequately plan for the residents' needs.

Education

• Nursing Degree from an accredited college or university or be a graduate of an approved LPN/LVN program.

Experience

• Must have, as a minimum, one (1) year of experience as a supervisor in a hospital, nursing care facility, or other related health care facility.
• Must have training in rehabilitative and restorative nursing practices.

Specific Requirements

• Must possess a current, unencumbered, active license to practice as an RN or LPN/LVN in this state.
• Must be able to read, write, speak, and understand the English language.
• Must demonstrate the knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.
• Be a supportive team member, contribute to and be an example of teamwork and team concept.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities.
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
• Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.
• Must be able to relate information concerning a resident's condition.

Physical and Sensory Requirements(With or Without a Reasonable Accommodation)

• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must meet the general health requirements set forth by the policies of this Facility, which may include a medical and physical examination.
• Based on the Occupational Safety and Health Administration's Guidelines for Nursing Homes Ergonomics for the Prevention of Musculoskeletal Disorders and the American Conference Governmental Industrial Hygienists' Threshold Limit Values for Lifting the Facility has identified that this job may require the lifting of residents, equipment, or other objects. Accordingly, this job may require a minimum of 5 pounds and a maximum of 45 pounds lifting, periodically and or as needed.