Membership Supervisor - Scottsdale, United States - YMCA

YMCA

Verified Company

Scottsdale, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you looking for a company that inspires you to do great things? We are looking for leaders that want the opportunity to improve their community, teach others healthy habits, and impact the lives of hundreds of youth.

At the YMCA we are on a relentless quest to make our communities stronger through people like you working within our 12 branches.

RESPONSIBILITIES OF A MEMBERSHIP SERVICE SUPERVISOR:

Coordinate/Supervise all transactions/interactions by the Member Services Representatives.
Monitor/Supervise all Cause Driven Tours, followups, connections, and inquiries made by Member Services Representatives.
Develop/Execute/Supervise all Grassroots marketing through local partners.
Develop/Execute/Supervise all regular community/awareness events (e.g., Open Houses, Community Days, Community Family Days).
Assist in development of operational objectives and strategic direction for membership growth and retention.
Assists with high quality memberfocused environment and retention strategies.
Monitors services to ensure that members, community partners, and association standards are met. Provides feedback to appropriate program staff.
This is not an exhaustive list of job duties. Other duties, responsibilities and activities may be assigned.

REQUIREMENTS TO BE A
MEMBERSHIP SERVICE SUPERVISOR:

Minimum age of 1
Working knowledge of computers and office machines.
Ability to communicate effectively with diverse populations to include members, peers/coworkers, supervisors, and volunteers.
Ability to learn and retain information related to programs, services, and membership options.
Ability to handle conflict management in a positive manner.
Ability to coordinate and plan events and activities.

FULL TIME BENEFITS:

12% Employer Funded Retirement Plan (once eligible)
Free YMCA Family Membership
Free Programs for dependents
Health benefits including medical, dental, vision, life, and disability insurance
Paid Vacation & Sick Leave (once accrued)
5 Paid Holidays per year
Professional Development Opportunities & Trainings
403b Retirement Savings Account upon hire
Employee Assistant Program

OUR YMCA CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.

We are welcoming:

we are open to all. We are a place where you can belong and become.

We are genuine:

we value you and embrace your individuality

We are hopeful:

we believe in you and your potential to become a catalyst in the world

We are nurturing:

we support you in your journey to develop your full potential

We are determined:

above all else, we are on a relentless quest to make our community stronger beginning with you.

_ This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position. Base pay __range for this position is dependent on experience._