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Crew Member
3 weeks ago
Chipotle Mexican Grill West Sacramento, United States Full timeCrew Member () · Description · CULTIVATE A BETTER WORLD · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and dire ...
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Driver
1 week ago
Elior North America West Sacramento, United States California (US-CA)The Role at a glance: · We are looking to add a skilled, experienced driver to our Community Meals team in West Sacramento, CA. As a driver, you will have the opportunity to transport a variety of goods to various locations each day. · #LI-CD1 · What you'll be doing: · Transp ...
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Internal Medicine Physician
2 weeks ago
AMN Healthcare Sacramento, United States Full timeJob Description & Requirements · Internal Medicine Physician · StartDate: ASAP Pay Rate: $ $ · An established healthcare system in Sacramento, CA, is seeking a board-certified internal medicine physician to join its team in an outpatient primary care position. · Opportunity Hig ...
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Research Technician II
5 days ago
Nuseed West Sacramento, United StatesNuseed is a global agriculture innovator enabling the transformation of select crops into renewable and traceable sources of lower-carbon energy, and plant-based nutrition. Nuseed's proprietary solutions contribute to solving global challenges like food security, human nutrition, ...
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Truck Driver 3
2 days ago
International Paper West Sacramento, United StatesWhat if you were given the opportunity and responsibility to make a difference? At International Paper, you control your destiny. We offer challenging assignments and total rewards in countries around the world. When we say infinite possibilities, we mean it. Apply now and join a ...
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Crop Consultant
2 weeks ago
Nutrien Sacramento, United StatesAt Nutrien, our Purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day. · Nutrien Ag Solutions is the retail division of Nutrien TM, the largest crop inputs ...
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Heart Failure Cardiology Physician
3 weeks ago
CommonSpirit Health Sacramento, CA, United StatesOverview · Mercy Medical Group is seeking a highly skilled and motivated Heart Failure Cardiologist to join our busy practice. The ideal candidate will have experience managing patients with advanced heart failure and cardiomyopathy and can work collaboratively within a multidi ...
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President-FirstService Development Advisors
1 week ago
FirstService Residential Sacramento, United States Full time - RegularJob Overview: · Identify prominent land developers and homebuilders in North America to form partnerships and offer development consulting services. Showcase FirstService Development Advisors' unique capabilities and build long-term relationships. Lead a team of five to seven dev ...
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Business Development Manager
17 hours ago
Ryder System, Inc. Sacramento, United StatesRyderBusiness Development Manager - Outside Sales · Sacramento, CA, 95815, USA · Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () · BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. · At Ryder, our most important competitive advantage is ou ...
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Dean of Higher Education
1 week ago
InsideHigherEd Sacramento, United States· Dean of Higher Education · About Fortune School · Fortune School of Education (FSE), established in 1989, provides preparation programs to fill the "pipeline" of educators needed in today's schools. It was the brainchild of Dr. Rex Fortune, who saw an opportunity to bring more ...
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Endocrinology Physician
1 week ago
AMN Healthcare Sacramento, United States Full timeJob Description & Requirements · Endocrinology Physician · StartDate: ASAP Pay Rate: $ $ · Join a growing, in-demand, premier multispecialty clinic, committed to providing superior healthcare with a emphasis on disease prevention and management. · Opportunity HighlightsWell est ...
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Nippon Shokken U.S.A Inc. West Sacramento, United StatesCompany Slogan: Let's make America tastier together with Japan's No. 1 Sauce Company · Nippon Shokken U.S.A. is the leading sauce and seasoning manufacturer in Japan, and trying to expand the business more in the U.S. · Why Nippon Shokken U.S.A.? · Growing company with bright fut ...
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Pimary CarePhysician
1 day ago
AMN Healthcare Sacramento, United StatesJob Description & Requirements · Pimary CarePhysician | Family Medicine Physician | Internal Medicine Physician · StartDate: ASAP Pay Rate: $ $ · A reputable practice in Sacramento, CA, is seeking a board-certified/board-eligible internal medicine or family medicine physician. T ...
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Internal Medicine Physician
3 weeks ago
AMN Healthcare Sacramento, United States Full timeJob Description & Requirements · Internal Medicine Physician · StartDate: ASAP Pay Rate: $ $ · An established healthcare system in Sacramento, CA, is seeking a board-certified internal medicine physician to join its team in an outpatient primary care position. · Opportunity Hig ...
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Neurotologist
6 days ago
AMN Healthcare SACRAMENTO, United StatesJob Description & Requirements · Neurotologist · StartDate: ASAP Available Shifts: 5 days a week with 2 days in the OR Pay Rate: $ $ · Step into a career on the West Coast with one of the nation's leading healthcare systems. A physician-run organization with a legacy of excellen ...
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Family Medicine Physician
6 days ago
AMN Healthcare Sacramento, United StatesJob Description & Requirements · Family Medicine Physician · StartDate: ASAP Pay Rate: $ $ · An established healthcare system in Sacramento, CA, is seeking a board-certified family medicine physician to join its team in an outpatient primary care position. · Opportunity Highlig ...
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Academic Addiction Psychiatry
4 days ago
AMN Healthcare, Inc. Sacramento, CA, United StatesJob Description & Requirements · Academic Addiction Psychiatry · StartDate: ASAP Pay Rate: $ $ · The Department of Psychiatry at the University of California, Davis, seeks a Substance Use/Addiction Psychiatrist to join a multidisciplinary team, perform direct clinical care, an ...
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Otolaryngologist
5 days ago
AMN Healthcare SACRAMENTO, United StatesJob Description & Requirements · Otolaryngologist · StartDate: ASAP Available Shifts: 5 days a week Pay Rate: $ $ · Opportunity Highlights · Earn a total compensation of up to $620,040 per year · The incoming Laryngologist will enjoy an excellent quality of life with a call sche ...
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AMN Healthcare San Francisco, United States PermanentJob Description & Requirements · Pimary CarePhysician Family Medicine Physician Internal Medicine Physician · StartDate: ASAP Pay Rate: $ $ · A reputable practice in Sacramento, CA, is seeking a board-certified/board-eligible internal medicine or family medicine physician. This ...
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Custodian - Nights
3 days ago
Marsden West Sacramento, United States**Job Description** · Custodian - Nights (Janitorial - Siemens) Sacramento, CA, United States of America AddThis Sharing Buttons **Overview** · Marsden West, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We c ...
Senior Manager, Customer Support, North America West - Sacramento, United States - Circle International Bermuda Limited.
Description
**Senior Manager, Customer Support, North America West**
at Circle Sacramento - will also consider remote in US This is an exciting new role reporting to the VP of Global Customer Support. You will be joining our rapidly growing team and helping us to scale our Customer Support organization in the North America West region. Were looking for an independent , self-motivated, proactive, results-oriented and influential person to join our amazing team. Youll play a critical role focused on helping us scale and deliver exceptional service to all of our customers around the world. From resolving general inquiries to troubleshooting complex technical issues, you and your team will partner with a variety of internal stakeholders to assist customers with their needs. You will also be a key member of the Customer Support leadership team tasked with evolving our support model, optimizing our support flows and procedures to ultimately deliver outstanding customer experiences. * Recruiting, hiring, training, and coaching a team of amazing Customer Support representatives
Creating and delivering strategic plans for Customer Experience in North America West
Helping to develop and publish policies and procedures for the Customer Support organization
Ensuring that all Circle customers are delighted with the service provided by the support team
Optimizing the support flows and tools used for tracking and responding to customers
Managing a team of outstanding people who care deeply for customers 24/7/365
Defining and maintaining SLAs for all issue types and priorities, handling critical escalations, and providing incident reports to customers
Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives
Partnering closely with peers in other regional locations to ensure continuity of service
Deep care about the customer experience and a drive to refine your craft
Motivation and passion in the pursuit of helping people do their very best work
10+ years experience in customer experience or customer support roles
3+ years of managerial experience, preferably managing support teams
Experience building, operating and enhancing 24x7x365 customer support teams
Experience managing International teams
Knowledge of software solutions such as Zendesk and JIRA
Experience working well cross-functionally and articulating complex problems clearly
The ability to thrive in a fast paced environment with high level of autonomy and responsibility
Experience working with Customer Success and Sales teams on customer engagements
A track record of achieving high levels of customer satisfaction and operational excellence
A passion and talent for writing along with excellent verbal communication skills
Proficiency in Google Suite, Slack and Apple MacOS preferred
