- We Put People First
- We Dependably Drive Results
- We Constantly Keep a Positive Attitude
- We Never Stop Improving, Ever
- We Relentlessly Solve Problems
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (contact details, exact dates of their stay etc.)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guests' inquiries in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
- Tending and folding laundry when needed
- Confirm group reservations and arrange personalized services for VIP customers and event attendees and wedding guests etc.
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Work experience as a hotel Front Desk Agent, Receptionist, GSR or similar role preferred
- Experience with a form of property management software is a plus
- Understanding of how travel planning websites operate, for example: Booking and TripAdvisor
- A strong desire to learn and develop
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hospitality related field is an asset
- Willingness to work nights, weekends and holidays
-
NebulaTech Dakota City, United StatesRexel. Feel the energy. Welcome to Rexel. Here, you will find a world full of opportunities. Not just a job, but a real mission. Join us in leading the way in the context of energy transition and digitalization, alongside our customers #fastforward. And you will be right in the m ...
-
Guest Services Representative
6 days ago
Bird Dog Equity Partners LLC Bismarck, United StatesEOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
customer service representative
2 days ago
Family Dollar Bismarck, United StatesFamily Dollar N 3RD STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regis ...
-
Customer Service Representative
4 days ago
Bruno's Pizza Bismarck, United StatesPosition: Customer Service Representative (CSR) · We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent communication and multitasking skills. They should be able to take orders accurately and ...
-
Guest Services Representative
1 week ago
Bird Dog Equity Partners LLC Bismarck, United States** Bird Dog Hospitality** · ** Guest Services Representative - EverSpring Inn and Suites** · Bismarck, ND 58504 · **Job Title:** Guest Services Representative - **EverSpring Inn & Suites** **Supervisor:** General Manager or Guest Services Manager **Job Type:** Variable or full ...
-
customer service representative
2 weeks ago
Family Dollar Del City, United StatesFamily Dollar SE 44TH ST. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...
-
Customer Service Representative
5 days ago
Kyle Herman-Farmers Insurance Agency Bismarck, United StatesJob Description · Job DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing ...
-
Customer Service Representative
5 days ago
Great Plains Restorative Services Bismarck, United StatesJob Description · Job DescriptionGPRS Job Title: Customer Service Representative · Type and Status: Regular, Full-time, non-exempt, On-site · Hours of Work: Weekdays 8am to 5pm, 40 hours per week · Department/Location: GPRS, Bismarck · Reports to: Customer Service Supervisor · St ...
-
YMCA Member Services Representatives
1 week ago
Missouri Valley Family YMCA Bismarck, United StatesJob Details · Job Location · MISSOURI VALLEY FAMILY YMCA - BISMARCK, ND · Position Type · Part Time · Salary Range · $ $14.15 Hourly · Description · Join our YMCA customer service team and CHANGE LIVES, INCLUDING YOURS. · As a Member Services Representative, you will serv ...
-
Relief Customer Service Representative
4 days ago
Aramark Uniform Services Bismarck, United States** Relief Customer Service Representative - Driver** · **Job Category****:** Service Professional **Requisition Number****:** CUSTO017450 Showing 1 location **Job Details** · **Description** · Overview: · Relief Customer Service Rep (RSS) Driver build solid, positive working ...
-
Customer Service Representative Driver
1 week ago
Aramark Uniform Services Bismarck, United States** Customer Service Representative Driver - Bismarck, ND - $1000 Sign On BONUS** · **Job Category****:** Service Professional **Requisition Number****:** CUSTO13944 Showing 1 location **Job Details** · **Description** · Overview: · Customer Service Rep (CSR) Driver build soli ...
-
Customer Service Representative-Bismarck
1 week ago
Great Plains Restorative Services Bismarck, United StatesGPRS Job Title: Customer Service Representative · Type and Status: Regular, Full-time, non-exempt, On-site · Hours of Work: Weekdays 8am to 5pm, 40 hours per week · Department/Location: GPRS, Bismarck · Reports to: Customer Service Supervisor · Statement of Purpose: · The c ...
-
Lead Customer Service Representative
1 week ago
Aramark Uniform Services Bismarck, United States** Lead Customer Service Representative / Lead Route Delivery Driver** · **Job Category****:** Service Professional **Requisition Number****:** LEADC019298 Showing 1 location **Job Details** · **Description** · ESSENTIAL JOB TASKS AND ACTIVITIES · Typical tasks and activities ...
-
Guest Services Representative/ Night Audit
4 days ago
Everspring Inn Bismarck, United States** EverySpring Inn and Suites** · ** Guest Services Representative/ Night Audit - EverSpring Inn and Suites** · Bismarck, ND 58504 · **Job Title:** Guest Services Representative/Night Audit - EverSpring Inn and Suites **Supervisor:** Guest Services Manager **Job Type:** Variab ...
-
FULL TIME Customer Service Representative
5 days ago
Executive Air Taxi Corp Bismarck, United States Full timeJob Description · Job DescriptionExecuitve Air Taxi Corporation is accepting applications for a full time Customer Service Representative. We are seeking a highly energetic and customer focused individual to work in our customer service department. Must have superior customer ser ...
-
Part Time Customer Service Representatives
5 days ago
Executive Air Taxi Corp Bismarck, United States Part timeJob Description · Job DescriptionExecuitve Air Taxi Corporation at the Bismarck Airport is accepting applications for a part time Customer Service Representatives. We are seeking highly energetic and customer focused individuals to work in our customer service department. Must ha ...
-
Senior Services Renewal Representative V
5 days ago
Oracle Bismarck, United StatesJob Description · This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, midsized to large enterprise customers for regions all over North America. Apart from contract renewals, ...
-
customer service representative
2 weeks ago
Family Dollar Mandan, United StatesFamily Dollar - 211 E MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Customer Service Representative
1 week ago
Heather Fried Mandan, United States**Customer Service Representative - State Farm Agent Team Member** · **Location** · **Mandan, ND** · **Type** · **Full Time** · **Share this posting** · **Position Overview** · **Responsibilities** · Establish customer relationships and follow up with customers, as needed ...
-
Dentist DDS
2 days ago
Aspen Dental Bismarck, United States Full timeThis opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...
Guest Services Representative - Bismarck, United States - Bird Dog Equity Partners LLC
Description
EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Title: Guest Services Representative
Job Type: Variable or full-time, non-exempt
Supervisor: General Manager or Guest Services Manager
About us
Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to - our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird Dogma:
The Bird Dogma
Our Guest Services Representatives (GSR) serve as our guests' first point of contact and manage all aspects of their accommodation.
GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Duties & Responsibilities
Position Requirements
Full-Time/Part-Time
Full-Time and/or Part-Time
Location
Expressway Suites Bismarck
This position is currently accepting applications.