Parking Enforcement Officer at Ridge Hill - Yonkers, United States - North American Properties
Description
North American Properties believes that it all comes down to connections—people to each other; cities to their souls; partners to opportunities; and individuals to experiences that move them.
We believe that by fulfilling people's desire for connectedness, we're creating happier places and experiences that in turn become more successful environments, more vibrant communities and ultimately, a better world.
Since 1954, we've balanced a well-capitalized approach and a keen focus on successful execution with a willingness to question conventional wisdom, reimagining and expanding the possibilities for more than $7 billion of assets across the US.
Whether developing multifamily, mixed-use, office, student housing, hotel or retail environments, we're driven to deliver more valuable, meaningful real estate that transforms, inspires, delights and succeeds by connecting us all with what matters most.
Parking Service Associate
Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
Responsibilities:
- Provide customer service by answering questions regarding directions, events, building locations and parking policies.
- Issue citations and warnings for noncompliance with a computerized handheld computer or manual tickets. Impound, boot, or relocate vehicles as directed.
- This position requires the ability to work alone and therefore must exercise proper judgment, tact, and diplomacy in dealing with people.
- The weekly schedule Friday through Tuesday 9:30am6:00pm.
- Wednesday and Thursday off. This is a Full Time at $18.00 hourly rate.
- Assist maintenance staff with duties related to parking program and facility upkeep and maintenance. This includes but is not limited to inspecting and assessing lots for maintenance issues, painting, cleaning, and repairing parking meters and pay and display machines, installing signs, signposts, and meter posts.
- Assist in the collection and security of all monies received through parking citation, multiparking space, TEZ technology and any other means of collecting parking revenues and fees.
- Assist event staff with activities related to parking for events. This includes but is not limited to setting up for events, traffic control, receipt of payment for parking, and lot usage control.
- Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, providing frontline customer service.
- Other related duties as assigned.
- Please note that Enforcement Officers are not sworn police officers and have no arresting authority.
Qualification Requirements:
The personnel selected for parking enforcement officer positions must have certain traits and abilities that enable them to achieve expected levels of performance.
Other areas include:
- Knowledge of geography of the area they are enforcing
- Knowledge of hazards and safety precautions
- Ability to use a handheld computer
- Ability to operate a motorized vehicle
- Ability to interact with others in a courteous and tactful manner
- Ability to walk for extended periods of time
- Ability to work in all weather conditions
- Must be 18 years of age or older at time of hire
- Language Skills: Ability to read, write and interpret the English language
- Ability to effectively present information in oneonone and small group situations to customers, clients, supervisors, and other employees of the organization
- Ability to deal with problems involving a few concrete variables in standardized situations
- Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events
- Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions
- Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public
- Ability to effectively respond to customer problems or complaints
- Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
License Requirement:
The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Availability to Work:
Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.
Physical Demands and Work Environment
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to f
