Café Manager - Anaheim, United States - Le Parfait Paris
Description
Job description:
Le Parfait is looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service at our Anaheim Packing District location.
Cafe Manager responsibilities include scheduling shifts for baristas and kitchen staff, monitoring daily expenses and revenues and doing the weekly inventory.
Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.
POSITION AVAILABLE NOW- MUST HAVE WEEKDAYS/HOLIDAYS AND WEEKENDS AVAILABLE
Benefit
*$18.50/hrs + tips *monthly incentive pay based on grading *1 week paid vacation after 6 months with the company *health insurance benefits after 3 months with the company
Responsibilities:
- Manage daytoday operations of the cafe with a total of 10 employees (mix of part time and full time)
- Train employees on drinks preparation and proper use of coffee equipment, menu items, and customer service.
- Train employees on how to upsell
- Understand the labor cost/percentage and schedule accordingly
- Do the weekly inventory (like packaging, wines, cleaning supplies...)
- Ensure all shop areas are clean and tidy
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Nurture friendly relationships with customers to increase loyalty and boost our reputation
Qualifications:
- Work experience as a Cafe Manager or Barista
- Handson experience with professional coffee machines
- Good math skills
- Availability to work within opening hours (including weekends and holidays)
- Excellent communication skills with the ability to manage and motivate a team
- Customer service attitude
- High school diploma
- Additional certification (e.g. in Business Administration or Hospitality, Food manager license) is a plus
Available shifts and compensation:
We have available shifts all days of the week. Compensation is $ $28.00/hour.
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