Principal Application and Infrastructure Engineer - Hopkinton, United States - PrismHR

Description

Job Description

The Principal Application and Infrastructure Engineer will be responsible for ensuring the availability and optimal performance of a wide variety of hosting services, and the infrastructure on which they run. This includes providing support for our cloud systems running Linux and Windows. This position will work closely with upper management on designing, implementing, documenting, and supporting new hosted services that further the goals of the business. Some key components to your job will be implementing process improvements, automating tasks, enforcing compliance standards, and ensuring efficient and tinely delivery of SaaS services.

Additionally, this role will provide leadership through mentoring and technical expertise for other members of the team. This is a fast-paced environment going through a rapidly changing landscape of technologies. This is an exciting time to join a team that's transforming the way PrismHR provides our solution. The ability to provide leadership through mentoring and technical experience for the team and the company are keys to success.

Responsibilities:

• Design, develop, and implement cloud-based solutions for PrismHR's SaaS platform.
• Manage and maintain applications and cloud infrastructure in both AWS and Azure.
• Automate provisioning with tools such as Puppet and Teraform.
• Provide support to the Engineering teams to facilitate development and testing activities.
• Ability to identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, ssl, and application debugging.
• Standard system administration duties including server install, system/application install, patch management, log analysis, and customer account setup.
• Create and maintain comprehensive documentation as it relates to server and public cloud components, and application configurations.
• Continue to evolve the use of automation, IaC, and configuration management.
• Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan
• Assist in capacity planning activities, to include creating and presenting technical specifications and requirements for purchasing of new servers and networking equipment.
• Participate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed.
• Function as a project lead to ensure major projects are kept on track and key deliverables met
• Function as a team lead and be able to mentor and train junior personnel

Qualifications:

• Bachelor's degree in Computer Science, MIS, or Engineering.
• 7-10 years of relevant experience in a technical discipline.
• Experience with Docker, Kubernetes or running containers on PaaS.
• Experience with automation and IaC tools such as Puppet and Teraform.
• Experience working in a GitOps/DevOps environment.
• Experience troubleshooting application configurations and diagnosing operational issues.
• Ability to prioritize effectively and work independently in a fast-paced environment.
• Solid understanding of public cloud concepts and services in AWS and Azure.
• Scripting experience (Powershell, Bash, Python) a plus.
• Experience supporting security/compliance programs such as SOC1, SOC2, or PCI.
• Excellent problem solving and effective research skills.
• Strong customer service skills and communication as must.
• Experience with Palo Alto NGFW's and F5 Load Balancers a plus.
• Dedication and willingness to work alternative schedules when necessary.
• Industry certifications are strongly desired: Red Hat (RHCSA/RHCE), Windows (MCSA / MCSE), or Azure/AWS certifications.

Reporting to this position:

No direct reports, but must be able to function as a team lead to coordinate activities on major projects

*Please note: This position can be remote/telecommute. Notice for candidates located in the following states: CA, CO, NJ, NY, WA: The base salary range for this position is between $130,000 - $150,000 (salary is dependent on location, experience, knowledge, and skills based on the responsibilities outlined in the job description).
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PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about our roles but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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