Office Support Person V - Norristown, United States - Montgomery County Pennsylvania

Montgomery County Pennsylvania

Verified Company

Norristown, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SUMMARY:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Screening, processing, and distribution of walkins and phone contacts; taking and

- relaying messages for staff when they are unavailable;

Typing and word processing of agency case investigation reports, court documents,

- and agency correspondence, including forms and case related documents;

Proofreading of completed work product to insure that information is grammatically

- correct, complete, consistent, and accurate;

Completion of case dictation notes, case record documentation and documentation of

- agency services via the Automated Child Welfare Information System;

Faxing, copying, and general office support responsibilities;
Follows office clerical policies, procedures and formats adhering to agency

- requirements, rules and regulations;

Office management responsibilities including opening and closing the office, tracking

- and determining supply needs, requesting and maintaining office materials including
- forms, paper, supplies, etc.;

Mail distribution in timely most efficient manner;
Completes other tasks of moderate complexity as assigned utilizing independent

- judgment and work prioritization skills.

QUALIFICATION REQUIREMENTS:

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of office equipment operation, including switchboard, facsimile, personal computer;
Professional inperson and phone demeanor and information gathering skills, in communication with general public;
Ability to exercise independent judgment, and to work with a minimum of direct supervision;
Ability to effectively interface with the general public and professionals in a business setting, including emotional individuals, or those with special limitations
Knowledge of contemporary office practices and procedures;
Ability to work in fact paced environment, and to prioritize workload to meet emergent deadlines.

ELIGIBILITY ALL CANDIDATES:

MINIMUM EXPERIENCE AND TRAINING:

Six months as an Office Support Person 3, and educational development to the level of completion of high school; or One year of keyboarding experience and completion of high school; or Six months of keyboarding and completion of a post high school business curriculum; or any equivalent combination of experience and/or training;
Pennsylvania residency is a requirement of the position;
Promotions are based on meritorious service and seniority. Meritorious service is defined as the absence of any discipline during the 12 months preceding the closing date of this posting, and the last regular or introductory evaluation is higher than fair;
Seniority is defined as a minimum of 6 months of service in the next lower class as of the closing date of the posting.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear.

The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop or kneel.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.

MUST TAKE AND PASS CLERICAL TESTS FOR THIS POSITION. TYPING TEST SCORE MUST BE A MINIMUM OF 30 WPM AND THE DATA ENTRY SCORE MUST BE A MINIMUM OF 6000 KPH. NO APPLICATION WILL BE SENT TO THE DEPARTMENT UNTIL TESTING HAS BEEN COMPLETED. TESTS CAN BE TAKEN MONDAY THRU THURSDAY 7:00 AM to 4:00 PM. NO APPOINTMENT NECESSARY.

TESTING LOCATION IS:
ONE MONTGOMERY PLAZA, 425 SWEDE STREET,
HUMAN RESOURCES, 5TH FLOOR,
NORRISTOWN, PA 19401

TO APPLY FOR A POSITION YOU MAY COMPLETE THE ON-LINE APPLICATION, FAX COUNTY APPLICATION TO OR MAIL APPLICATION TO THE ADDRESS BELOW. A LETTER OF INTEREST AND RESUME MAY ALSO BE INCLUDED WITH THE COUNTY APPLICATION.

County of Montgomery

Department of Human Resources

PO Box 311

Norristown, PA

If you are contacted for an interview and need accommodations for the interview due to a Disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.**
EQUAL OPPORTUNITY EMPLOYER
Employee Benefits | Montgomery County, PA - Official Website )