Medical Front Office Receptionist - Charlottesville, United States - Family Dermatology of Albemarle

Description

As the first point of contact for our organization, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk.

• Greet and welcome patients, visitors, and staff in a friendly and professional manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and maintain appointment calendars
• Verify patient insurance information and collect copayments
• Maintain patient records and update necessary information in electronic systems such as eClinicalWorks
• Assist with medical administrative support tasks as needed
• Ensure compliance with HIPAA regulations and maintain patient confidentiality
• Keep the front desk area clean, organized, and wellstocked

• Previous experience working in a front desk or customer service role preferred
• Familiarity with medical terminology and office procedures is a plus
• Proficient in using phone systems and handling multiple phone lines
• Knowledge of electronic medical record systems such as eClinicalWorks is desirable

• Excellent communication skills, both verbal and written
• Strong interpersonal skills with the ability to interact effectively with patients, staff, and visitors
• Detailoriented with exceptional organizational skills
• Ability to multitask and prioritize tasks in a fastpaced environment
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook)
• Ability to adapt quickly to changing situations

We offer competitive pay based on experience along with benefits such as medical insurance, paid time off, and opportunities for career advancement.

If you are a motivated individual who enjoys providing exceptional customer service in a healthcare setting, we would love to hear from you.

• Customer service: 1 year (required)
• Medical terminology: 1 year (preferred)
• Computer skills: 1 year (preferred)

• Charlottesville, VA required)

• Charlottesville, VA 22911: Relocate before starting work (preferred)