- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
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Client Service Representative - Loomis, United States - VCA Animal Hospitals
Description
We are seeking an experienced Client Service Representative to join our team at VCA Loomis Basin Veterinary Clinic.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
Here at VCA Loomis Basin we are proud of our strong reputation in our community, offering clients a spectrum of services from general practice, 24-hour ER services to specialty services.
We have a supportive and fun team of team board-certified specialists in internal medicine, surgery, critical care, oncol, cardiology and radiology; as well as a large team of rockstar ER clinicians and general practice veterinarians.
Our hospital campus is on nine beautiful acres in the foothills of the Sierra Mountains, set amongst oak trees, a creek and pond and shared with wildlife.
Why Join Our Team
At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.
You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.
401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, and health and well-being programs that provide resources and training.
Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $18.00 to $24.00 per hour. Apply todayIf you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at